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Compare Aircall vs Gorgias vs Zoho Desk vs Zendesk Support

Aircall - Contact Center Operations Software
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Gorgias - Help Desk Software
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Overview

Description

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool ... Read More

The Gorgias Help Desk allows organizations to manage and communicate with their customers simply and efficiently. Designed specifically to manage customer interactions, the Gorgias Help ... Read More

Entry Level Pricing
  • Starts from $30
  • Starts from $10
Free Trial Availability
Spotsaas Score

Not Available

9.6/10

User Ratings

4.3

(87)
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Features

Total Features

0 Features

16 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • $30
        • $10
        Pricing Pans
        • Not Available
        • Starter

          • 50 billable tickets / month (+ $0.40 / extra ticket)

          • 3 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Basic

          • 300 billable tickets / month (+ $40 / 100 extra tickets)

          • Up to 500 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Pro

          • 2,000 billable tickets / month (+ $36 / 100 extra tickets)

          • Up to 500 user seats

          • 2 social media channels: Facebook, Instagram

          Show more +

        • Browse all pricing plans
        Pricing Pageaircall pricinggorgias pricing

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        782

        Very Good

        64

        Good

        12

        Poor

        8

        Terible

        31

        Excellent

        372

        Very Good

        116

        Good

        6

        Poor

        2

        Terible

        1

        Expert's Review generated by AI

        No Expert ai Review available for the product

        No Expert ai Review available for the product

        Pros and Cons

        No pros or cons available for the product

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Subsync

        Subsync

        AirTreks

        AirTreks

        Infinityn

        Infinityn

        Marine Layer

        Marine Layer

        Comme Avant

        Comme Avant

        Bokksu

        Bokksu

        Media and Screenshots

        Screenshots
        Activity Feed

        3 Screenshots

        Gorgias

        4 Screenshots

        Videos
        video-0

        3 Videos

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Aircall and Gorgias offer a Free Trial.

        Aircall is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

        Gorgias is designed for Large Enterprises, Medium Business and Small Business.

        Pricing for Aircall Starts at $30/User/Month whereas for Gorgias Starts at $10.

        Some top alternatives to Aircall includes Novanet Cloud Contact Center, CloudTalk, HoduCC, Call Center Studio, Dialpad Contact Center, 3CX, Vonage Contact Center and RingCentral Contact Center.

        Some top alternatives to Gorgias includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Reamaze, HelpDesk, SysAid, Jitbit Helpdesk, HubSpot Service Hub, Desky, eStreamDesk, Salesforce Service Cloud, HelpdeskEddy and Trakdesk.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].