The customer is the most important part of any business. A customer's relationship with a company can make or break it, and for this reason, it is essential that businesses engage in customer service to ensure customer satisfaction. Customer Relationship Management (or CRM) tools have... Read more
Researched and Edited by Rajat Gupta
Last updated: April 2025
CRM Software overview
Researched and Edited by Rajat Gupta
Last updated: April 2025
Common Features
Contact Management
Customer Support
Marketing Automation
List Management
+ 100 more
Unique Features
Billing and Invoicing
Multi-Currency
Inventory Management
Customizable Invoices
+ 83 more
Pricing
54% Software offers Free Trial
19% Software offers Freemium
Featured Product
Showing 21-40 out of 499
9.1
Spot Score
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Product Description
Pipeline CRM is an innovative customer relationship management software designed specifically for businesses to boost their sales team's efficiency and close more deals. With its user-friendly sales tools, remote teams can collaborate seamlessly and improve their productivity. The customizable ...
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Free Trial available
Starts from $25/User/Month when Billed Yearly
Pros & Cons
User-friendly and intuitive interface, making it easy to navigate and train new hires.
Affordable pricing compared to other CRMs, offering excellent value for small businesses.
Highly customizable fields and layouts tailored to fit specific workflows and business requirements.
Effective support tools for tracking leads, sales funnels, and project progress, boosting organizational productivity.
Limited advanced features or functionalities compared to other robust CRM platforms.
Occasional clunkiness in navigation or usability reported by some users.
9.1
Spot Score
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Product Description
PlanPlus is an online CRM (Customer Relationship Management) software. It helps organizations to manage all their ongoing customer relationships and business deals. It can be used as a complete solution on its own, or as a front-end to other systems.
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Free Trial available, Try Now
Starts from $12/Month when Billed Yearly
Pros & Cons
Comprehensive integration of features such as tasks, calendars, CRM, and project management in one platform, boosting productivity.
Grounded in Franklin Covey’s principles, allowing users to align professional and personal goals seamlessly.
Highly customizable to individual or team needs, adaptable for diverse industries and roles.
Effective customer service with knowledgeable and responsive representatives who address user queries promptly.
The interface can feel outdated or unintuitive, necessitating significant upfront time and effort to learn its full functionality.
Users from non-U.S. regions face inconvenience due to the lack of support for non-U.S. date formats.
9.1
Spot Score
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Product Description
Method CRM is a robust, easy-to-use solution that combines contact management with sales automation and marketing features to help you sell more efficiently and effectively. With our integrated calendar and leading capabilities for e-mail, telephone, SMS, mobile and social communications, you ...
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Free Trial available, Try Now
Starts from $25/User/Month when Billed Yearly
Pros & Cons
Exceptional customer support, with quick response times and knowledgeable representatives.
Seamless integration with QuickBooks Online (QBO) and Gmail, reducing redundant data entry and streamlining workflows.
Highly customizable interface, allowing businesses to tailor CRM functions to their unique needs.
Intuitive and easy-to-use software, making it accessible even for those without deep technical expertise.
Initial customization can be complex and often requires programming expertise or professional support.
The interface can feel outdated or lack visual appeal, with muted UI designs and minimal color separation.
9.1
Spot Score
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Product Description
Pipeliner CRM Software is an online customer relationship management system that uses advanced technology to keep your business organized and your client database updated and up to date. The Pipeliner CRM software can be accessed from any computer with an Internet connection, eliminating the ...
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Free Trial available, Try Now
Starts from $65/User/Month
Pros & Cons
Seamless integration with existing tools and an easy-to-use interface that simplifies onboarding and reduces setup time.
Highly visual dashboards, customizable pipelines, and detailed reporting enhance user experience and provide actionable insights.
Offers robust offline and mobile capabilities, ensuring access to data and functionalities regardless of network availability.
Intuitive automation and AI features streamline workflows, boosting sales efficiency and improving task management.
Some users experience limitations in editing or revising saved information, which could hinder quick updates to data.
Periodic delivery of customized reports via email would enhance functionality but is currently unavailable.
9.1
Spot Score
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Product Description
OnePageCRM is an all-in-one customer relations management software that is easy to use, and is designed specifically for small and medium businesses. OnePager CRM can help you automate your customer relationship by managing every aspect of it, including your customer's information, contacts, ...
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Free Trial available, Try Now
Starts from $9.95/User/Month when Billed Yearly
Pros & Cons
Highly simple and easy-to-use interface, making it optimal for small businesses and non-technical users.
Focuses on actionable steps with features like the "Next Action" to ensure proper follow-ups.
Offers excellent email integration and synchronization for seamless customer communication.
Provides powerful pipeline and deal management tools to help users track sales and prospects.
Limited suitability for large organizations due to the simplicity of features and lack of robust scalability.
Inadequate integrations with advanced tools such as appointment booking software or RingCentral.
9.1
Spot Score
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Product Description
Salesflare is a CRM software designed for small businesses that helps your sales team track their activities, manage their leads, and increase their sales through email marketing. It comes with a number of interesting features such as activity stream (realtime activity tracking), lead scoring, ...
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Free Trial available, Try Now
Starts from $29/User/Month when Billed Yearly
Pros & Cons
Intuitive and easy-to-use interface with minimal input required, making it accessible for non-experts.
Strong automation features like auto-email tracking, contact creation, and workflows that save significant time and boost productivity.
Seamless integrations with tools like Gmail, Outlook, LinkedIn, and website forms for efficient data syncing and management.
Affordable pricing with essential features tailored to SMBs, startups, and solopreneurs.
Limited advanced customization options might restrict more complex business use cases.
Absence of certain deeper features available in larger CRMs like Salesforce or HubSpot.
9.1
Spot Score
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Product Description
Zendesk Sell is the complete solution for selling online or in-person with any channel, product and pricing model. You can create offers, customize and personalize them, automate pricing based on specific triggers, set up and deploy pop-up carts or create a structured sales process from start ...
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Free Trial available, Try Now
Starts from $19/User/Month when yearly
Pros & Cons
Intuitive and user-friendly platform, with a minimal learning curve, even for non-technical users.
Seamless integration with other tools like Zendesk Support, G-Suite, Mailchimp, and PandaDoc enhances functionality and workflow.
Mobile-friendly application supports on-the-go productivity and lead management.
Robust automation features streamline tasks, reducing manual effort and improving efficiency.
Limited integration and extension options, especially for bulk emails, phone systems, or advanced automation features without third-party tools.
Customization capabilities for reports, workflows, and user preferences feel limited and less flexible.
9.1
Spot Score
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Product Description
HubSpot CRM is our all-in-one sales, marketing, and customer communication software. Built from the ground up with a modern design inspired by our top-rated marketing and sales tools, HubSpot CRM provides everything you need to work with your leads, create powerful campaigns, convert quality ...
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Free Trial available, Try Now
Starts from $1,780 when Billed Monthly, also offers free forever plan
Pros & Cons
Free plan available for small businesses, offering essential CRM functionality and a good starting point for startups.
Comprehensive integration with tools like Google Suite and seamless APIs, improving productivity and tracking.
Intuitive and user-friendly interface for contact and task management, even for individuals with limited technical knowledge.
Excellent customer service for troubleshooting, providing quick responses and assistance for most queries.
Expensive pricing structure with hidden costs for essential add-ons, making it a tough choice for small businesses.
Lack of flexibility in contracts, with annual commitments and limited trial periods causing dissatisfaction.
9.1
Spot Score
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Product Description
NetHunt CRM is a customer relationship management software for small businesses and enterprise level sales organizations. NetHunt CRM has built in features to manage opportunities, leads, and customers. The software is easy to use with a wizard driven interface that guides users through all the ...
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Free Trial available, Try Now
Starts from $24/User/Month when Billed Yearly
Pros & Cons
Seamless integration with Gmail, boosting productivity by consolidating CRM tasks within a familiar platform.
Highly customizable fields, pipelines, and workflows tailored to specific business needs.
Intuitive and user-friendly interface, making it easy to implement and use with minimal training.
Reliable LinkedIn plugin for efficient lead capture and data entry.
Limited advanced reporting and analytics features for in-depth sales and performance insights.
Lacks integration with certain third-party tools like Office 365 and WhatsApp, which would expand usability.
9.1
Spot Score
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Product Description
The Streak CRM application is a next generation, lightweight, and highly-customizable solution. This user friendly web application enables rapid deployment and setup. In addition, It's out of the box integration with salesforce.com makes it easy to get up and running in just minutes by ...
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Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
Pros & Cons
Effortless integration with Gmail, allowing users to manage CRM tasks directly within their email client without switching platforms.
Intuitive and user-friendly interface with a fast learning curve, making it accessible even for beginners.
Powerful email tracking capabilities, including notifications for when and where emails are opened and by whom.
Highly customizable pipelines, templates, and workflows for tailored functionality and task management.
Limited advanced features or functionalities in the free version compared to premium offerings.
Some users find the depth and customization of pipelines and tracking options overwhelming at first.
9.1
Spot Score
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Product Description
Act! CRM Software's powerful and simple interface makes it easy to use for both desktop and mobile devices. With Act! Automatic reminders help keep you organized, keeping you up-to-date with tasks so you can focus on what's most important to your business.
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Free Trial available
Starts from $30/User/Month
Pros & Cons
Comprehensive integration capabilities, seamlessly syncing with tools like Outlook, phone systems, and other marketing software.
High degree of customization, allowing users to tailor layouts and features to meet specific business needs.
Intuitive and user-friendly interface, enabling efficient navigation for beginners and offering quick access to critical data.
Robust contact and customer management, allowing centralized storage of all client interactions, emails, appointments, and history.
Difficulty in troubleshooting and resolving technical issues; reliance on paid support can be costly and inaccessible at off hours.
Updates and upgrades can be disruptive, creating compatibility or stability issues for some users.
9.0
Spot Score
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Product Description
The Odoo CRM is a complete package that includes email management, social media management, task tracking, document collaboration and much more. It comes with its own set of tools to help you create leads, contact records and sales. The intuitive interface allows you to create accounts, send ...
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Free Trial available, Try Now
Starts from $7.25/Month when Billed Yearly, also offers free forever plan
Pros & Cons
Offers comprehensive features for managing sales processes, including delivery, follow-up, lead organization, and classification.
User-friendly interface that is easy to navigate, even for those with non-technical backgrounds.
Strong integration capabilities with third-party services like WhatsApp, SMS, and email, enhancing workflow automation.
Customizable and flexible platform that allows users to tailor their experience to specific business needs.
Limited marketplace for additional third-party apps or connectors, which restricts advanced functionalities.
Can be overwhelming for new users due to the richness of features and customization options without adequate training or support.
9.0
Spot Score
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Product Description
SuperOffice CRM is the only complete web-based solution for small business and home office customer relationship management (CRM), sales force automation, marketing automation, project management and time tracking.
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SuperOffice CRM offers custom pricing plan
Pros & Cons
Intuitive and user-friendly interface, making it easy for new users to navigate and learn quickly.
Comprehensive functionality, offering CRM, project management, marketing, ticket systems, and customer support in one platform.
Flexible and customizable to suit specific business needs, with options to add/remove fields and integrate with third-party apps.
Strong integration capabilities, especially with MS Office and open APIs, providing seamless workflows.
Frequent cloud outages disrupt functionality, including email services, causing workflow interruptions.
The abundance of features can feel overwhelming or hidden for some users without adequate guidance.
9.0
Spot Score
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Product Description
Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, tasks and more. It can be accessed from any web browser and provides real time updates on sales progress.
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Free Trial available, Try Now
Starts from $7/User/Month when Billed Yearly, also offers free forever plan
Pros & Cons
Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.
Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.
Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.
Seamless integrations with tools like Google Workspace, QuickBooks, and Zapier, aiding in efficient ecosystem connectivity.
Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.
Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.
9.0
Spot Score
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Product Description
WORKetc is a CRM tool for small businesses to help them manage and grow. It is simple yet powerful, and out of the box it can be used by any team member with any kind of computer. From tracking leads to managing customer relationships, this software will keep you in the know with a private ...
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Free Trial available, Try Now
WORKetc offers custom pricing plan
Pros & Cons
Combines CRM, project management, billing, and support functionalities into a single platform, streamlining operations.
Enhances productivity with automation and customizable workflows for repetitive processes.
Centralized system improves interdepartmental communication and provides seamless collaboration.
Robust search tool simplifies data retrieval and allows quick access to client information, documents, and emails.
Mobile app functionality is limited and could benefit from optimization for smoother cross-platform usability.
Rich features and customization options may overwhelm new users without proper onboarding or training.
9.0
Spot Score
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Product Description
Workbooks CRM is a comprehensive Customer Relationship Management solution for small to medium businesses. It allows you to manage your prospects and customers, call management, marketing, sales and more - in one easy-to-use cloud solution.
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Free Trial available, Try Now
Starts from $39/User/Month
Pros & Cons
Highly customizable platform, enabling users to tailor the CRM to fit specific business processes and goals.
Affordable and ideal for small to medium-sized businesses, with no hefty costs for essential functionalities.
Streamlines business operations across departments, connecting sales, marketing, and finance on one unified platform.
Intuitive user interface, making it easy to learn and navigate, even for non-tech-savvy users.
Configuration and setup can be time-consuming, and a learning curve exists, especially for creating customized reports.
Limited out-of-the-box integrations with popular tools like Tableau, SurveyMonkey, or BI platforms, which restricts advanced connectivity.
9.0
Spot Score
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Product Description
Kapture is a helpful customer relationship management (CRM) software application that helps you to manage your business. Kapture manages accounts, contacts, leads, and helps you to keep track of all things related to your business through collaboration features that sync seamlessly with your
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Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly
Pros & Cons
User-friendly interface and intuitive design, making it accessible for all skill levels.
Excellent customer support and proactive assistance in resolving queries and technical issues.
Effective ticketing system facilitating faster query resolution and improved productivity.
Comprehensive reporting and analytics capabilities for tracking performance and insights.
Occasional lags and latency issues affecting system performance during peak usage.
Limited reporting and analytics access, such as only 30-day reports or lack of visual enhancements.
9.0
Spot Score
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Product Description
Microsoft Dynamics 365 for Sales is a leading solution for growing businesses and optimizing their sales. It brings together your sales data, insights, and activities, making it easier to connect with customers, close deals faster, create exceptional experiences, and grow your business.
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Free Trial available, Try Now
Starts from $65/User/Month
Pros & Cons
Easy to use and intuitive, requiring little training for basic sales functions.
Seamlessly integrates with other Microsoft applications, enhancing productivity and collaboration.
Offers robust tools for lead management, sales pipeline tracking, and customer insights.
Allows high customizability to adapt workflows, dashboards, and reports to specific business needs.
The user interface (UI/UX) can be complex and non-intuitive for beginners or non-technical users.
Initial setup and customization require skilled resources, making it difficult for smaller teams or novice users.
9.0
Spot Score
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Product Description
User.com is a fast, powerful, and easy to use software that will help you connect with your prospective customers and increase your online sales. It's created to bring simplicity to marketing automation tools.
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User.com offers custom pricing plan
Pros & Cons
Comprehensive all-in-one platform for marketing, sales, and customer support, reducing the need for multiple tools.
Offers seamless automation for repetitive tasks, improving productivity and user engagement.
Intuitive interface with drag-and-drop functionality, making it easy to set up workflows and communication paths.
Strong customer support team that is responsive and helpful during onboarding and troubleshooting.
Some advanced features, such as email templates and form builders, require coding skills, adding a learning curve for less technical users.
Reports of system bugs, slow loading times, and occasional crashes, especially during high usage.
8.9
Spot Score
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Product Description
The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to manage as many contacts as necessary while keeping a single database. The intuitive, graphical user ...
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Exceptional customer service with knowledgeable and responsive support staff, ensuring quick resolutions.
User-friendly and intuitive interface, making it easy to navigate and use, especially for new users.
Comprehensive features like lead management, ticketing, residuals reporting, and VoIP integration, streamlining workflows for ISOs and sales teams.
Highly customizable, allowing users to tailor workflows, fields, and reports to meet specific business needs.
Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together.
Steep learning curve for new users due to the abundance of features and functionalities.