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Bigin by Zoho CRM - CRM Software

Bigin by Zoho CRM Reviews in April 2025: User Ratings, Pros & Cons

Streamline your sales and build better relationships.

4.3

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Starts from $7/User/Month when Billed Yearly, also offers free forever plan

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Bigin by Zoho CRM Reviews & Ratings

4.3

Very Good

Based on 119 ratings & 279 reviews

Rating Distribution

Excellent

(204)

Very Good

(66)

Good

(7)

Poor

(1)

Terible

(1)

Expert's Review

Bigin by Zoho CRM is a fantastic choice for small businesses and startups seeking a simple yet effective CRM solution. Its standout strength lies in its intuitive, user-friendly design, making setup and daily operations seamless even for teams with minimal technical expertise. The visual pipeline management is a favorite among users, as it simplifies lead ...Read more

Bigin by Zoho CRM pros and cons

  • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.

  • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.

  • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

  • Seamless integrations with tools like Google Workspace, QuickBooks, and Zapier, aiding in efficient ecosystem connectivity.

  • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.

  • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.

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Showing 1-10 out of 279

MM

Mahesh M

02/08/24

4.5 out of 5

"Great CRM for Small CRM"

What do you like best about Bigin by Zoho CRM? It provides a user-friendly interface, customization options, and automation features to help businesses manage their sales and customer interactions effectively. What do you dislike about Bigin by Zoho CRM? it has limited integrations with other third-party applications. This may be a drawback for businesses that use multiple tools and need to synchronize data between them. What problems is Bigin by Zoho CRM solving and how is that benefiting ...

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AU

Anonymous User

01/15/24

5 out of 5

"SME Lifesaver"

What do you like best about Bigin by Zoho CRM? Easy to use CRM system with affordable plans, and great pipeline management for our SME. Simple enough to implement within our business. Customer support seems okay although they are offline right now which surprises me as I'm writing this at 3pm on tuesday. Great features. What do you dislike about Bigin by Zoho CRM? Aesthetically not as easy to use as Salesforce. What problems is Bigin by Zoho CRM solving and how is that benefiting ...

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EK

Enes K

01/10/24

4 out of 5

"Good for B2B Sales"

What do you like best about Bigin by Zoho CRM? Very easy to install. Easy to explain to the team What do you dislike about Bigin by Zoho CRM? It is a little bit hard to modify. There are not enough section to modify What problems is Bigin by Zoho CRM solving and how is that benefiting you? Managing the sales team mostly. There are couple sales teams and they are working without comunication each other. They need to see who visited or talked before them and what is the response etc

AU

Anonymous User

01/09/24

3.5 out of 5

"Average CRM"

What do you like best about Bigin by Zoho CRM? Ease of use. Deal and Lead alignments. Pipeline updates What do you dislike about Bigin by Zoho CRM? Lack of new features. Bugs. Lack of proper Support What problems is Bigin by Zoho CRM solving and how is that benefiting you? It allows me to maintain and update potential leads and convert them to clients.

NM

Nazar M

01/09/24

5 out of 5

"A great CRM to start with!"

What do you like best about Bigin by Zoho CRM? I love the simplicity and intuitive design. Previously used HubSpot, it had a very complicated interface. What do you dislike about Bigin by Zoho CRM? Not a large number of addons. I would like to be able to expand the interaction with other applications more. Although that is enough. What problems is Bigin by Zoho CRM solving and how is that benefiting you? We solve problems with the control of potential leads and email marketing. Also, Zoho ...

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AU

Anonymous User

01/09/24

3.5 out of 5

"Average CRM"

What do you like best about Bigin by Zoho CRM? Ease of use. Deal and Lead alignments. Pipeline updates What do you dislike about Bigin by Zoho CRM? Lack of new features. Bugs. Lack of proper Support What problems is Bigin by Zoho CRM solving and how is that benefiting you? It allows me to maintain and update potential leads and convert them to clients.

AU

Anonymous User

01/05/24

4 out of 5

"Experience with Bigin"

What do you like best about Bigin by Zoho CRM? Easy to use, Easy implementation process,Adjustable workflow, Pipeline based sales tracking. What do you dislike about Bigin by Zoho CRM? Useful for small businesses with limited features. Need support of other applications for managing the entire sales details. What problems is Bigin by Zoho CRM solving and how is that benefiting you? Basic points can be covered by this application. But challenging for big sized work flows.

PA

Prabhat A

12/27/23

4.5 out of 5

"Excellent for small businesses"

What do you like best about Bigin by Zoho CRM? Bigin by Zoho is a great CRM for small businesses. We use it every day to manage our leads, customers and to get an overview of our business. What do you dislike about Bigin by Zoho CRM? Integrations are limited, more options are available in the full Zoho CRM. What problems is Bigin by Zoho CRM solving and how is that benefiting you? CRM for small businesses, it is a great starter product which can be integrated with Zoho CRM when the ...

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VS

Volodymyr S

12/26/23

5 out of 5

"Very convenient CRM for sales purposes"

What do you like best about Bigin by Zoho CRM? I appreciate the thoughtful design of this compact CRM, tailored specifically for small businesses. Its simplicity prioritizes ease of use, efficient pipeline management, and affordability. The user-friendly interface enhances its intuitiveness, ensuring a seamless experience, while its mobile compatibility allows for flexibility. Additionally, the inclusion of an email marketing feature adds value to its comprehensive functionality. What do ...

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AR

Akvil R

12/18/23

4.5 out of 5

"Awsome"

What do you like best about Bigin by Zoho CRM? managing the Sales funnel was easy with zoho What do you dislike about Bigin by Zoho CRM? We need to manually change the status in the crm What problems is Bigin by Zoho CRM solving and how is that benefiting you? funneling all the customers based on their importance