Zendesk Sell Reviews in January 2025: User Ratings, Pros & Cons

"Great platform."

What do you like best about Zendesk Sell? It is an intuitive platform and easy to use. What do you dislike about Zendesk Sell?

"Amazing experience"

What do you like best about Zendesk Sell? Easy to use and provide help from it to others What do you dislike about Zendesk Sell?

"I am using Zendesk form past 2 year in my organization"

What do you like best about Zendesk Sell? user-friendly easy to use all good for now What do you dislike about Zendesk Sell?

"Zendesk is a solid all around platform that is extremely easy to use and navigate through"

What do you like best about Zendesk Sell? Simplified navigation makes it easy to train and skill ups are fairly seamless. What do you dislike about Zendesk Sell?

"Zendesk has helped solve resident concerns easily!"

What do you like best about Zendesk Sell? What I like most about Zendesk is the freedom we can give residents, prospects and vendors the forum to spread their concerns, ask questions and receive a timely response via email through messenger. It has phenomenally improved the emailing experience and relieved the need to filter and constantly clear out email/spam inboxes.

"Helpful especially when used with Zendesk Support"

What do you like best about Zendesk Sell? The CRM is user-friendly and does not require many instructions. However, much assistance is available through lessons, online chat, and email. The application is adaptable. We were able to modify settings or personal preferences to match our requirements. The ability to import names and pull information from Job portals is quite helpful. There is strong integration between support and chat, which is highly beneficial.

Quick and reliable sales tool.

PROS: Lead information can be easily dug up, even those who haven't been active in a year. Not to mention, Zendesk stores an impressive timeline overview for each contact so we can easily review it and connect with our leads based on our latest conversations. It also lets me know whether or not I'm successful with a lead so I can double my efforts to close the sale.

Offers a good foundation for my company

PROS: For me, the plus points of Base CRM are it offers fantastic features and an amazing mobile experience at an affordable cost. CONS: I have no issues with the CRM software. But I would like to see iOS map integration in the "Location" part of the calendar. I can simply tap on the address to open the Maps app which would help me to find my destination easily.

Simple and easy to use application

PROS: I love that though Base CRM is a simple tool it also offers robust features that are continually improved. I can easily add features, users, and fields. I can log activities, make calls from the application, and record them for management and training purposes. Finally, the mobile app helps me be productive on the go.

Review of Base CRM

PROS: In my opinion, Base CRM is an excellent management app for companies that have offices in multiple locations. You can use it to manage all projects in one place and its keeps all employees in the loop about all project deals and details.