9.1/10
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Shiwani S
07/01/20
Zendesk Sell Best Choice CRM to Manage Business Task and Leads
What do you like best? Easiest Documentation to integrate with other software. Its a powerful and top sales management tool for business. Reminds business task and Reporting structure is very good. We can add lot of business activities as a notes. Make calls using system and track automatically. Its too much secure and mobile friendly to generate leads. What do you dislike? We did not find any issue to use Zendesk Sell. Excellent customer support to setup and manage ...
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SW
Scarlett W
06/27/20
The overall experience with Zendesk has been really good, I would recommend it to any business.
What do you like best? Zendesk Sell was complete and flexible to meet our needs, it has several features that we can use and smoothes the sales process, such as personalization of sales offers, automation of tasks and roles, sales forecasting, organization of smart lists and reporting. Our team really liked this tool as there are a ton of really great options and features along with a fairly easy to use user interface. What do you dislike? Until now it has been useful and we love ...
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05/05/20
Great Pipeline Management Tool
What do you like best? We are able to automate tasks based on pipeline stage. This has been crucial to creating a consistent experience for clients. What do you dislike? We would like to see more options added in for integration (for example if we could integrate with our phone system and e-sign platform, this would increase our ability to automate). What problems are you solving with the product? What benefits have you realized? We are solving for the need to track ...
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MS
Mackenzie S
12/30/19
Powerful and fast sales management tool.
What do you like best? It is easy to set up the challenge to call the advantage of returning in a year, and it is even better that the calling phone was registered. You can listen to me and when I follow up to know exactly what is going on successively, I got a clear idea of what lead sources are stronger so I can focus on them in the first place. What do you dislike? So far, it has been useful and we love the fact that it was versatile to meet our needs so there is nothing I do ...
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ES
Executive Sponsor in Management Consulting
12/20/19
ZenDesk Sell combined with ZenDesk Suite just put every CRM platform on notice.
What do you like best? ZenDesk Sell/Suite has a well thought through series of features that companies can seamlessly build on as their business grows and scales. What do you dislike? We are very satisfied with the ZenDesk Sell roadmap and having everything we need with the current version to get us to market. Recommendations to others considering the product: What you need to determine before starting an eval on any CRM is this: if you're not fully committed to automating ...
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TC
Tim C
12/12/19
Great insight into activity for customers and employees - integrates well with G-suite
What do you like best? The way it integrates communication actions, and keeps all notes in one deal file to reference. We needed something that tracked activity, communication, and allowed for user engagement directly from the CRM and had a much larger system we cancelled so we could use SELL What do you dislike? The blending of duplicates can be a bit confusing, and sometimes it doesn't play nicely with IOS. We struggle with correlating the calendars with G-Suite products, and it ...
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AW
Austin W
11/15/19
Zendesk Sell makes selling easy!
What do you like best? I really love this CRM platform! It makes it easy to keep yourself accountable and stay up on your last communications rather it be phone or email. What do you dislike? Not much to say here other than I wish the emails linked to the client and deal more consistently. It doesn't happen often but when it does I can still find them in my emails. Recommendations to others considering the product: If your goal is to improve your sales and have a convenient ...
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UI
User in Mechanical or Industrial Engineering
11/05/19
Ease
What do you like best? Professional layout - easy to use and navigate What do you dislike? Remembering not to save over my smart list What problems are you solving with the product? What benefits have you realized? I am staying more on task being able to work from the deals in table view - as I can see everything there ($, dates, task) I like the idea of being able to add the task right from here as well.
JL
John L
10/23/19
Indispensable
What do you like best? I've used a LOT of CRM programs and this so function for me because it's so adaptable and easy to use. HUGELY USER FRIENDLY! AND it integrates with my gmail account so I can always see my specific communication with my clients. I talk this product up every chance I get because there's nothing quite like it. What do you dislike? I have a hard time trying to figure this one out. Sorry. There are a few of the functions I don't use. Perhaps there's something that ...
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JP
Jesse P
10/21/19
The best CRM sales software
What do you like best? Sales Program quite good, also shows very instinctive and customizable. To use it is quite simple and it is possible to enjoy enough information. I find the records of existing clients and new clients very good, it greatly facilitates your work. What do you dislike? It would be my pleasure if this program could be coupled to the different social networks and other necessary software, and it would be pretty good that the process to customize each user or ...
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