Bigin by Zoho CRM

Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.

Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.

Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

Seamless integrations with tools like Google Workspace, QuickBooks, and Zapier, aiding in efficient ecosystem connectivity.

Mobile compatibility with a robust app, allowing flexibility and on-the-go usage for sales teams.

Customizability for workflows and fields, helping businesses align CRM with their processes.

Visual sales tracking tools like Kanban views and dashboards, simplifying the tracking of leads, deals, or client lifecycle.

Strong customer and lead management features, centralizing client data and improving follow-ups.

Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.

Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.

Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

Reporting and dashboard features are basic, lacking advanced customization, export options, or polished visual elements.

Mobile app functionality is reduced compared to the desktop version, limiting advanced capabilities on the go.

Features like two-way WhatsApp integration, payment processing, and SMS functionality are either missing or dependent on third-party apps, adding costs.

Certain customizations (e.g., modifying default pipeline functionalities) occasionally require technical expertise or paid support services.

Add-ons like Zoho Invoice or workflows tied to external apps often incur additional fees, increasing the overall cost in some cases.