Salesforce Sales Cloud Reviews in February 2025: User Ratings, Pros & Cons

"The sky is the limit on how Sales Cloud can enhance efficiencies for your business"

What do you like best about Salesforce Sales Cloud? Ability to implement quickly and easily with out of the box functionality, and from there the sky is the limit - there is very little customization that can't be accomplished either declaratively or with a third-party app. The Lightning UX is clean and intuitive for both admins and end users. What do you dislike about Salesforce Sales Cloud? Licensing for the platform is not cheap, and you are locked into your spend for the duration of ...

"The sky is the limit on how Sales Cloud can enhance efficiencies for your business"

What do you like best about Salesforce Sales Cloud? Ability to implement quickly and easily with out of the box functionality, and from there the sky is the limit - there is very little customization that can't be accomplished either declaratively or with a third-party app. The Lightning UX is clean and intuitive for both admins and end users. What do you dislike about Salesforce Sales Cloud? Licensing for the platform is not cheap, and you are locked into your spend for the duration of ...

"Everything you need in one place"

What do you like best about Salesforce Sales Cloud? Everything I need is in one place, from capturing data to organizing it to seeing what we are doing with it. Our leads are always organized, Marketing efforts are clear, and the team is on the same page. Training is always available, and the customer service is great. We have someone to help us implement this into to our current system. Our entire system is built on this, so we use it every day. Easy to integrate with the help of ...

"Sales Cloud - Raining Productivity"

What do you like best about Salesforce Sales Cloud? Reliable and effective to use. Easy to configure sales process. Data management, Validation, workflows all are good. I love all the updates the salesforce team brings during each release. It keeps us working in Salesforce. And the Lightning UI, woah good. Since I am using Salesforce daily, I learn different things every day to be honest, like I mean doing a task or automation in different ways, That's cool and we have more independence ...

"A set of powerful and customizable tools that allow for customization to your business processes"

What do you like best about Salesforce Sales Cloud? Salesforce has allowed us to tailor our implementation to our current business processes while also enabling us to create more standardization by means of automating processes and enforcing critical business processes. Support from the Salesforce technical team has been timely and effective. What do you dislike about Salesforce Sales Cloud? For an organization with long-standing processes you may find it more difficult to customize ...

"Salesforce Lover!"

What do you like best about Salesforce Sales Cloud? I love everything about Salesforce, it's such a great tool that is really customizable. I have been in Salesforce Ecosystem for about 5 years now and there have been so many improvements so it just goes to show that Salesforce is always growing! What do you dislike about Salesforce Sales Cloud? I really don't have many complaints, sometimes it can be a pain to get a full understanding of the Support on why things are blocked/why we can't ...

"Extremely powerful platform"

What do you like best about Salesforce Sales Cloud? Sales Cloud is so incredibly customizable! Right out of the box, it gets your sales team the information and resources they need all in one place with a straightforward implementation process. After that though, the sky is the limit in terms of what you can build out to fit your needs! Tons of training resources are available in the Trailblazer platform, and it can integrate with practically any API client. What do you dislike about ...

"A set of powerful and customizable tools that allow for customization to your business processes"

What do you like best about Salesforce Sales Cloud? Salesforce has allowed us to tailor our implementation to our current business processes while also enabling us to create more standardization by means of automating processes and enforcing critical business processes. Support from the Salesforce technical team has been timely and effective. What do you dislike about Salesforce Sales Cloud? For an organization with long-standing processes you may find it more difficult to customize ...

"Salesforce Lover!"

What do you like best about Salesforce Sales Cloud? I love everything about Salesforce, it's such a great tool that is really customizable. I have been in Salesforce Ecosystem for about 5 years now and there have been so many improvements so it just goes to show that Salesforce is always growing! What do you dislike about Salesforce Sales Cloud? I really don't have many complaints, sometimes it can be a pain to get a full understanding of the Support on why things are blocked/why we can't ...

"Everything you need in one place"

What do you like best about Salesforce Sales Cloud? Everything I need is in one place, from capturing data to organizing it to seeing what we are doing with it. Our leads are always organized, Marketing efforts are clear, and the team is on the same page. Training is always available, and the customer service is great. We have someone to help us implement this into to our current system. Our entire system is built on this, so we use it every day. Easy to integrate with the help of ...