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Compare Bigin by Zoho CRM vs Freshsales vs Pipedrive vs HubSpot CRM

Overview

Description

Bigin by Zoho CRM is a solution for managing business contacts, creating sales opportunities, monitoring the pipeline and recording activities. The solution integrates email, calendar, ... Read More

Freshsales is a complete Sales & CRM solution that will help you make your sales team much more productive by getting rid of their chronic information overload and improve hiring with an ... Read More

Entry Level Pricing
  • Starts from $7 , Billed Yearly
  • Starts from $9 , yearly
Free Trial Availability
Spotsaas Score

9.0/10

9.3/10

User Ratings

Features

Total Features

10 Features

10 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $7 , Billed Yearly
          • $9 , yearly
          Pricing Pans
          • Free

            • Single Pipeline

            • 500 Records

            • Instant Workflows (3)

            Show more +

          • Express

            • Includes features of Free plan, plus

            • Team Pipelines (3)

            • 50,000 Records

            Show more +

          • Premier

            • Includes features of Express Edition plan. plus

            • Team Pipelines (5)

            • 100,000 Records

            Show more +

          • Growth

            $11

            /user/month

            • Tailored for startups and SMBs seeking efficient pipeline management and engagement across channels

            • Kanban View for Contacts, Accounts, and Deals

            • Contact Lifecycle Stages

            Show more +

          • Pro

            $39

            /user/month

            • Ideal for growing & mid-sized businesses requiring advanced capabilities and AI assistance

            • Everything in Growth, plus

            • Contact Scoring by Freddy AI

            Show more +

          • Enterprise

            $71

            /user/month

            • Designed for mid to large-sized businesses needing advanced customization and governance capabilities

            • Everything in Pro, plus

            • Field-level Permissions

            Show more +

          Pricing Pagebigin-by-zoho-crm pricingfreshsales pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          204

          Very Good

          66

          Good

          7

          Poor

          1

          Terible

          1

          Excellent

          447

          Very Good

          73

          Good

          6

          Poor

          2

          Terible

          5

          Expert's Review generated by AI

          Bigin by Zoho CRM is a fantastic choice for small businesses and startups seeking a simple yet effective CRM solution. Its standout strength lies in its intuitive, user-friendly design, making ...Read more

          Freshsales has established itself as a robust, user-friendly CRM platform that is particularly well-suited for businesses of all sizes, offering a strong blend of features without breaking the ...Read more

          Pros and Cons
          • Simple, intuitive design with a short learning curve, making it easy to use and implement, even for non-technical users.

          • Affordable pricing tailored for startups and small businesses, offering great value for core CRM functionalities.

          • Effective pipeline management and workflow automation, enabling businesses to streamline sales processes.

          • Seamless integrations with tools like Google Workspace, QuickBooks, and Zapier, aiding in efficient ecosystem connectivity.

          • Limited integrations with third-party tools (e.g., social media apps, direct LinkedIn or Facebook ad imports), making data syncing challenging.

          • Lack of advanced features and scalability, restricting use for larger enterprises or complex workflows.

          • Inconsistent customer support with restricted availability, affecting issue resolution during critical times.

          • Reporting and dashboard features are basic, lacking advanced customization, export options, or polished visual elements.

          • Excellent customer support, quick responsiveness, and dedicated onboarding assistance.

          • Centralized CRM platform that organizes customer data and interactions, enhancing efficiency.

          • Intuitive and user-friendly interface, suitable for users with varying technical expertise.

          • Highly customizable features and automation options that streamline workflows.

          • Occasional system lags, slowdowns, and delays in report generation or real-time data updates.

          • Limited features in certain areas, such as web form automation and graphical reports.

          • Some complexity for new users due to the richness of features, requiring training and setup.

          • Infrequent interface updates make adaptation necessary for frequent users.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Negative Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers
          Antech Microsystem Pvt.Ltd

          Antech Microsystem Pvt.Ltd

          Investacc

          Investacc

          Hire

          Hire

          Dunzo

          Dunzo

          Dyson

          Dyson

          Grabyo

          Grabyo

          Media and Screenshots

          Screenshots
          Bigin by Zoho CRM screenshot

          1 Screenshots

          Email Metrics screenshot

          35 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          3 Videos

          Alternatives

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          Yes, both Bigin by Zoho CRM and Freshsales offer a Free Trial.

          Bigin by Zoho CRM is designed for and Small Business.

          Freshsales is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Pricing for Bigin by Zoho CRM Starts at $7/User/Month when Billed Yearly whereas for Freshsales Starts at $9/user/month when yearly.

          Some top alternatives to Bigin by Zoho CRM includes Pipedrive, HubSpot CRM, ClickUp, Freshsales, Salesflare, Close, Vendasta, Keap, Zoho CRM, Salesforce, Funnel CRM, Thryv, Gro CRM, Nutshell, SimpleCRM, BizPlus CRM, Topbin, BigContacts and Bigly Sales.

          Some top alternatives to Freshsales includes Pipedrive, HubSpot CRM, ClickUp, Salesflare, Close, Vendasta, Keap, Salesforce, Freshworks 360, Nutshell, SalesCRM, Zoho CRM Plus, webCRM, Salesforce Sales Cloud and Pipeline CRM.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].