9.3
Spot Score
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Thryv offers custom pricing plan
Thryv has garnered overwhelmingly positive feedback for its robust functionality and commitment to exceptional customer experience. It’s an all-in-one business management platform that successfully streamlines essential tasks such as CRM, social media scheduling, website updates, email marketing, and more. Customers consistently highlight the platform’s ...Read more
Exceptional customer service with responsive, knowledgeable, and supportive representatives who go above and beyond to address user needs.
User-friendly interface makes it easy for non-experts to manage websites, CRM, social media, marketing, and scheduling tasks efficiently.
Improves workflow and simplifies business management, allowing users to track sales, sync calendars, and send marketing emails or texts effortlessly.
Comprehensive support available 24/7 ensures quick issue resolution and continuous assistance.
Some users find the sales or advertising aspects, such as tracking for paid ads, inadequate or unreliable.
Occasional frustration with layered support staff for resolving complex issues, leading to difficulties in navigating assistance levels.
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A
Adam
04/30/24
Easy to deal with.
Date of experience: April 30, 2024
C
Charlonda
04/30/24
I LOVE MY THRYV
I LOVE MY THRYV! I am so happy that I made the choice to start, they all have been so lovely helpful and just the sweetest and best team of people. Absolutely the BEST!
JW
Jim W
04/30/24
I spent $5k to learn "Let People Do…
I spent $5k to learn "Let People Do What They Do. You Do What You Do." After that, it was one "company" after another that promised to fix my website and maximize my online presence. I finally met Cheryl Montgomery from Thryv who showed me a cost effective way to do all of the things I wanted to do with my online presence, and more.
L
Lynda
03/24/24
We love Thryv!
We love Thryv! Our Rep Kathy Hungness is the best. She listens to our needs and is wonderful at training our staff here. She diligently keeps an eye on our account and SEO stats to help us to always be growing! The response team is quick to help or answer your questions within the application, or you can always call the helpline. I have never had to wait to get a response from our Rep. We highly recommend.
BW
Becky Wishard
03/24/24
When I first talked to Logan what…
When I first talked to Logan what impressed me the most was he was not pushy and did not want to sell me something I didn't want or did not need. If he did not know the answer, he told me he wasn't sure but he would get back to me and he always did touch base with the answer. I have found all of my numerous experiences with this Company to be very positive and have always had trust in the people due to their honesty and willingness to help you with your problem and finding out what my needs ...
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K
Kathy
03/24/24
Five Star client support
Five Star client support! I had an issue recently that was resolved in a flash.
T
Thomas
03/24/24
Chase gives fantastic service and calls…
Chase gives fantastic service and calls me frequently to check in and give me insight as to how he is keeping an eye on our campaign and how he is improving it when he sees an option to do so
JB
james brewer
03/24/24
Great program if used correctlg
Date of experience: March 25, 2024
T
Tim
03/24/24
Everyone was easy to work with.
Date of experience: March 25, 2024
K
Kay
03/24/24
The best customer service!
We are very happy with Thryv! My sales person is always available to help with any questions I have. The team is very friendly and helpful and give clear instructions. Easy to request website changes, and they are prompt in providing these changes. Various packages so it fits your specific needs, and as your company grows, you can add various programs to your existing account, to continue your company growth. Reasonably priced for the service we receive.