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8.9

Spot Score

IRIS CRM

IRIS CRM

Streamline your CRM and supercharge your productivity.

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What is IRIS CRM?

The IRIS CRM software is based on our rich "CRM On Demand" technology, which provides the highest levels of security, efficiency, reliability and affordability. It encourages a business to manage as many contacts as necessary while keeping a single database. The intuitive, graphical user interface offers multiple features such as the ability to manage multiple folders and records, assign tasks to users, and send e-mails with attachments.

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

IRIS CRM software demo

View demo

IRIS CRM Pricing

Visit website

Free Trial

  • Not available

Pricing Model

  • Paid Plans (Subscription )

Visit website

Screenshots of the IRIS CRM Pricing Page

Disclaimer: Pricing information for IRIS CRM is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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IRIS CRM Reviews & Ratings

Rating Distribution

Excellent

(73)

Very Good

(15)

Good

(4)

Poor

(1)

Terible

(0)

Expert's Review generated by AI

IRIS CRM stands out as a versatile and comprehensive solution tailored for the payments industry, earning high praise from users for its functionality, user-friendly interface, and robust set of features. Its ability to centralize workflows—ranging from lead management and reporting to onboarding and residual calculations—makes it an invaluable tool for ISOs and ...Read more

IRIS CRM pros and cons

  • Exceptional customer service with knowledgeable and responsive support staff, ensuring quick resolutions.

  • User-friendly and intuitive interface, making it easy to navigate and use, especially for new users.

  • Comprehensive features like lead management, ticketing, residuals reporting, and VoIP integration, streamlining workflows for ISOs and sales teams.

  • Highly customizable, allowing users to tailor workflows, fields, and reports to meet specific business needs.

  • Consolidates multiple functionalities into a single platform, improving efficiency and reducing the need for additional tools.

  • Some users find the system's layout (especially in earlier versions) cramped, with information packed too closely together.

  • Steep learning curve for new users due to the abundance of features and functionalities.

  • Occasional hiccups in custom field integrations or onboarding processes reported by a few users.

User Review

AU

Anonymous User

01/19/24

5 out of 5

"Great Customer Service and Platform"

What do you like best about IRIS CRM? The Iris staff, is of course, very knowledgeable and helpful. They promptly respond to tickets. Additionally, ...

Read more

AU

Anonymous User

01/19/24

5 out of 5

"Great Customer Service and Platform"

What do you like best about IRIS CRM? The Iris staff, is of course, very knowledgeable and helpful. They promptly respond to tickets. Additionally, ...

Read more

AU

Anonymous User

05/18/23

5 out of 5

"Using IRIS for over a decade"

What do you like best about IRIS CRM? IRIS CRM brings everything together to make for a much more cohesive and efficient experience for our ...

Read more

AU

Anonymous User

05/18/23

5 out of 5

"Using IRIS for over a decade"

What do you like best about IRIS CRM? IRIS CRM brings everything together to make for a much more cohesive and efficient experience for our ...

Read more

IRIS CRM Customers

Payment Depot-logo

Payment Depot

Celero-logo

Celero

Flashbanc-logo

Flashbanc

tocharge-logo

tocharge

Granite-logo

Granite

MetroBPS-logo

MetroBPS

PreferredPayments-logo

PreferredPayments

Swipenow-logo

Swipenow

Riversidepayments-logo

Riversidepayments

Cliq-logo

Cliq

Matrix payment systems-logo

Matrix payment systems

IRIS CRM Support

Contact

1-888-870-9978

Customer Service

Online

Location

Brooklyn, NY

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

IRIS CRM is a CRM Software. IRIS CRM offers Contact Management, Call Logging, Project Management, Marketing Automation, Customer Support and many more functionalities.

Some top alternatives to IRIS CRM includes Salesforce Sales Cloud, Pipedrive, Freshsales, Salesflare and Salesforce Partner Relationship Management.

Yes, IRIS CRM provides API.

Yes, IRIS CRM provides mobile app.

IRIS CRM is located in Brooklyn, NY

IRIS CRM offers Subscription pricing model

Yes, IRIS CRM can integrate with Authorize.Net, Zapier, LiveChat, Twilio Flex and many more.You can find more integration for IRIS CRM here

The starting price is not disclosed by IRIS CRM. You can visit IRIS CRM pricing page to get the latest pricing.

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Researched by Rajat Gupta