9.4
Spot Score
Transform incidents into opportunities for growth.
User Ratings
Main Features
Pricing
Starts from $16/User/Month, also offers free forever plan
Free Trial available
Showing 1-10 out of 10
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
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Product Description
Ivanti Service Manager is a cloud-based ITIL-ready service desk solution that delivers what IT organizations most want out of their service desk—the ability to increase the effectiveness of IT service management teams. It's an end-to-end solution that works with the current processes, tools, ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Ivanti Service Manager offers custom pricing plan
9.8
Spot Score
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Product Description
PagerDuty is incident management software designed to handle the challenges of managing today's modern applications and their teams. From simple alerts to sophisticated 24/7 monitoring-to-alerting engines that are embedded into stack via a simple API call, PagerDuty helps companies digitally ...
Read moreCommon Features
Real-time Dashboard
Incident Prioritization
Enriched Notifications
+ 2 more
Unique Features
Auto-Assign (Incidents)
Pricing
Free Trial available, Try Now
Starts from $10
9.0
Spot Score
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Product Description
Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable and serve thousands of organizations worldwide. It is used for alerting, ...
Read moreCommon Features
Real-time Dashboard
Incident Prioritization
Enriched Notifications
+ 3 more
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $9/User/Month when Billed Yearly, also offers free forever plan
9.1
Spot Score
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Product Description
AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...
Read moreCommon Features
Safety Management
Real-time Dashboard
Incident Prioritization
+ 6 more
Unique Features
Auto-Assign (Incidents)
Pricing
Free Trial available
Starts from $5/User/Month when Billed Yearly, also offers free forever plan
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Product Description
Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing complete visibility into network status. Everbridge provides automated risk assessment processes and ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Starts from $32/User/Month
8.0
Spot Score
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Product Description
Introducing Mission Manager - the ultimate solution for efficient emergency management. Our cloud-based software allows teams to streamline their operations and effectively manage personnel and asset records to keep up with equipment and maintenance schedules. With built-in collaboration tools, ...
Read moreCommon Features
Safety Management
Real-time Dashboard
Incident Prioritization
+ 4 more
Unique Features
Auto-Assign (Incidents)
Pricing
Free Trial available
Mission Manager offers custom pricing plan
8.5
Spot Score
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Product Description
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Pricing
ServiceNow Customer Service Management offers custom pricing plan
8.5
Spot Score
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Product Description
Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...
Read moreCommon Features
Safety Management
Real-time Dashboard
Incident Prioritization
+ 6 more
Unique Features
Auto-Assign (Incidents)
Root-cause Diagnosis
CAPA
Pricing
Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly, also offers free forever plan
7.8
Spot Score
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Product Description
StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...
Read moreCommon Features
Real-time Dashboard
Incident Prioritization
Enriched Notifications
+ 4 more
Unique Features
Auto-Assign (Incidents)
Root-cause Diagnosis
CAPA
Pricing
Free Trial available, Try Now
Starts from $3.60/User/Month when Billed Yearly
