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9.4

Spot Score

xMatters - Incident Management Software

xMatters Alternatives with Better Features

Transform incidents into opportunities for growth.

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Main Features

  • Task Management
  • Ticket Management
  • Audit Trail
  • Incident Reporting

Pricing

  • Starts from $16/User/Month, also offers free forever plan

  • Free Trial available

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List of the Top xMatters alternatives as of January 2025

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.1

Spot Score

AlertOps - Incident Management Software

AlertOps

Streamline your incident management with real-time alerts.

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Product Description

AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...

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Common Features

  • Safety Management

  • Real-time Dashboard

  • Incident Prioritization

+ 6 more

Unique Features

  • Auto-Assign (Incidents)

Pricing

Free Trial available

Starts from $5/User/Month when Billed Yearly, also offers free forever plan

8.5

Spot Score

ServiceNow Customer Service Management - Help Desk Software

ServiceNow Customer Service Management

Empowering customer service excellence, simplified.

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Product Description

ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...

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Common Features

  • Ticket Management

Unique Features

  • Incident Management

  • Social Media Integration

  • Multi-Channel Communication

+ 10 more

Pricing

ServiceNow Customer Service Management offers custom pricing plan

8.5

Spot Score

Zenduty - Incident Management Software

Zenduty

Efficiently manage and resolve incidents with Zenduty.

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Product Description

Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...

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Common Features

  • Safety Management

  • Real-time Dashboard

  • Incident Prioritization

+ 6 more

Unique Features

  • Auto-Assign (Incidents)

  • Root-cause Diagnosis

  • CAPA

Pricing

Free Trial available, Try Now

Starts from $5/User/Month when Billed Yearly, also offers free forever plan

7.8

Spot Score

StatusCast Incident Management - Incident Management Software

StatusCast Incident Management

Streamline incident response, minimize downtime.

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Product Description

StatusCast Incident Management Software provides seamless, coordinated, and collaborative response to help you swiftly restore services and minimize downtime due to planned maintenance or sudden events. Our incident management system allows you to quickly identify the right people, action, and ...

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Common Features

  • Real-time Dashboard

  • Incident Prioritization

  • Enriched Notifications

+ 4 more

Unique Features

  • Auto-Assign (Incidents)

  • Root-cause Diagnosis

  • CAPA

Pricing

Free Trial available, Try Now

Starts from $3.60/User/Month when Billed Yearly