Compare xMatters vs Everbridge IT Alerting vs NinjaOne (NinjaRMM)

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	xMatters (257) Get Quote Get Quote	Everbridge IT Alerting (16) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize ... Read More	Everbridge IT Alerting Software helps keep company networks safe from security breaches by increasing the efficiency of communications from IT and NOC teams to on-call staff, and providing ... Read More
Entry Level Pricing	Starts from $16	Not Available
Free Trial Availability	Free Trial available	No free trial
Spotsaas Score	9.4/10	Not Available
User Ratings	4.4 (897)	4.3 (36)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	9 Features	15 Features
Unique Features
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Pricing

Pricing Option
Starting From	$16	Not Available
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Small Business Medium Business Individuals Freelancers	Large Enterprises Small Business Medium Business Individuals Freelancers
Platforms Supported	Browser Based (Cloud) Installed - Windows Mobile - Android Mobile - iOS Browser Based (Cloud)	Browser Based (Cloud) Installed - Windows Mobile - Android Mobile - iOS Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.4 (based on 897 reviews)	4.3 (based on 36 reviews)
Rating Distribution	Excellent 192 Very Good 61 Good 4 Poor 0 Terible 0	Excellent 7 Very Good 6 Good 2 Poor 1 Terible 0
Expert's Review generated by AI	xMatters emerges as a reliable and efficient tool for IT alerting and incident management, as highlighted by users in recent reviews. Many users appreciate its seamless integration with existing ...Read more	Everbridge IT Alerting is a powerful tool that excels in providing real-time alerts and notifications for critical issues, allowing swift responses from IT teams. Users appreciate its seamless ...Read more
Pros and Cons	Automates workflows and alerts, saving time and ensuring timely responses to issues. Offers various integration options with existing systems, making it easy to combine and replace alerts. Provides multiple alert devices and communication channels, improving accessibility and responsiveness. User-friendly interface, easy to navigate and use, even for new users. Helps in incident management and escalation, ensuring critical issues are addressed promptly. Some users find the search function and schedule setup confusing or could be improved. Limited customization options for individual preferences like alert sounds. Few minor issues reported with UI elements for easier configuration and management.	Streamlines Major Incident Management processes, ensuring appropriate teams are contacted. Easy setup and application, user-friendly for both technical and non-technical users. Real-time alerts for critical issues, enhancing response time. Automated processes for calling during outages or major issues. Versatile communication channels including emails, texts, and calls. Limited reporting integration with certain platforms, like ServiceNow. Complex profile information requirements might raise security concerns. Expensive pricing model, lacks a public demo for testing services.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Jira 4.4 (17380 reviews) Slack 4.5 (35011 reviews) New Relic APM 4.5 (382 reviews)	Jira 4.4 (17380 reviews) Cisco Webex Teams 4.3 (2668 reviews) Cherwell Asset Management 4.2 (11 reviews)

Customers

Customers	Accenture Principal Bcm	Santander Siemens Sanofi

Media and Screenshots

Screenshots	1 Screenshots	4 Screenshots
Videos	3 Videos	1 Videos

Alternatives

Alternatives	Freshservice 4.4 Ivanti Service Manager 3.8 PagerDuty 4.5	NinjaOne (NinjaRMM) 4.7 alerto.in 4.6 AlertOps 4.8

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

xMatters offers Free Trial, but Everbridge IT Alerting does not.

xMatters is designed for Large Enterprises, Medium Business and Small Business.

Everbridge IT Alerting is designed for Individuals, Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of xMatters begins at $16/User/Month, while pricing details for Everbridge IT Alerting are unavailable.

Some top alternatives to xMatters includes Freshservice, Ivanti Service Manager, PagerDuty, Opsgenie, AlertOps, Everbridge IT Alerting, Mission Manager, ServiceNow Customer Service Management, Zenduty, StatusCast Incident Management and PagerTree.

Some top alternatives to Everbridge IT Alerting includes NinjaOne (NinjaRMM), alerto.in, AlertOps, Spike.sh, DERDACK Enterprise Alert, Amazon SNS, New Relic Alerts, TelAlert, SyncAlert, FireHydrant and PagerTree.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare xMatters vs Everbridge IT Alerting vs NinjaOne (NinjaRMM)

xMatters

Everbridge IT Alerting

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure