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Everbridge IT Alerting - IT Alerting Software

Everbridge IT Alerting Reviews in January 2025: User Ratings, Pros & Cons

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4.3

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Everbridge IT Alerting Reviews & Ratings

4.3

Very Good

Based on 36 ratings & 16 reviews

Rating Distribution

Excellent

(7)

Very Good

(6)

Good

(2)

Poor

(1)

Terible

(0)

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Showing 1-10 out of 16

IC

Internal Consultant in Accounting

07/10/20

3.5 out of 5

It manager

What do you like best? Security alerts and pager alert for critical issues What do you dislike? To be able to integrate the application with existing service now application What problems are you solving with the product? What benefits have you realized? Real time alerts. Sent the o point of person

AM

Aran M

05/09/19

5 out of 5

Awesome integration

What do you like best? Everbridge IT Alerting has a very nice interface to manage many different scenarios including Major Incident Management, on-call and ad-hoc use cases. However, the bi-directional integration allows nearly everything to be done inside of the ServiceNow incident record eliminating he need to use multiple apps. The Everbrdige integration team has been fantastic throughout the process. What do you dislike? At this time there is nothing else needed. What problems ...

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JK

Jason K

05/09/19

5 out of 5

What do you like best? The thing that I like best about Everbridge IT alerting is the interface for setting up on-call notification schedules. What do you dislike? Reporting integration with ServiceNow's reporting. What problems are you solving with the product? What benefits have you realized? Reducing incident assembly time and on-call scheduling.

TH

Tom H

05/08/19

4 out of 5

Everbridge notifications

What do you like best? configurable of the everbridge IT alerting notifications What do you dislike? nothing so far, has been used successfully What problems are you solving with the product? What benefits have you realized? configuration of the best audience for the stituation

AI

Administrator in Computer & Network Security

05/08/19

5 out of 5

everbridge wakes me up at night!

What do you like best? it emails, it texts, it calls .. until I give up and answer! What do you dislike? See above, but really it does its job lilke its supposed to What problems are you solving with the product? What benefits have you realized? getting lazy support people out of bed early in the morning or realllly late at night.

AI

Administrator in Chemicals

01/09/18

4 out of 5

Excellent

What do you like best? All features are very good and easy to use. What do you dislike? Nothing like dislike in this product . It is very useful. What problems are you solving with the product? What benefits have you realized? Daily Jobs alters to Indentor and customer

GL

Garrett L

01/08/18

4 out of 5

Alerting System.

What do you like best? It’s a good system to use. Easy to setup and apply. What do you dislike? There isn’t really anything I dislike about the system. Recommendations to others considering the product: Good software. What problems are you solving with the product? What benefits have you realized? Helping customers.

ER

Eric R

01/08/18

2.5 out of 5

IT calls to managers in a pinch

What do you like best? It has automated the process to call it during outages or major issues. What do you dislike? Nothing really. Everything has worked well in all testing scenarios. Recommendations to others considering the product: Give a test, you won’t be sorry. What problems are you solving with the product? What benefits have you realized? We use it to notify management staff of Major IT issues. The major benefit we hope to see is the resolution of an outage will ...

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AI

Administrator in Information Technology and Services

01/03/18

5 out of 5

Review of my experience with using IT Alert

What do you like best? I like that it does exactly what the name says, it helps us alert appropriate IT personnel when an issue comes up on any of out IT infrastructures which makes resolution of issue faster and reduces down time. also like the sms features which makes reaching offline staffs possible. What do you dislike? there's currently nothing to like about the software. it does its job perfectly. Recommendations to others considering the product: because it works in real ...

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UI

User in Consumer Services

12/28/17

4 out of 5

easy and power tool for monitoring

What do you like best? easy and power tool for monitoring system, compatible with IoT solutions and more What do you dislike? the product is very expensive, and dont have a public demo for testing the services and soluctions. Recommendations to others considering the product: if you like a tool for monitoring and ticket control this is a better solution for your need. What problems are you solving with the product? What benefits have you realized? my supports tickets are ...

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