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Vorex - Service Desk Software

Vorex

Streamline IT support with Vorex.

3.8

(47)

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Vorex offers custom pricing plan

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What is Vorex?

Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, or can be deployed as a pilot project with a few customers. This software enables IT staff to resolve problems faster and get back up and running in no time with increased efficiency while freeing up internal resources.

Pricing

  • Vorex offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

Vorex software demo

View demo

Vorex Pricing

Visit website

Free Trial

  • Not available

Vorex Pricing

  • Vorex offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

Visit website

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Vorex Reviews & Ratings

3.8

Very Good

Based on 47 ratings & 20 reviews

Rating Distribution

Excellent

(16)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review generated by AI

Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, and efficient ticket categorization. The system's guidance and seamless operation have left users extremely satisfied, emphasizing its effectiveness in managing tasks and ...Read more

Vorex pros and cons

  • Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.

  • Guided interface that ensures user satisfaction and smooth system operation.

  • Instant access to workflow software management for tracking project progress and time spent.

  • Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution.

  • User-friendly and logical workflow features that are easy to train others on system usage.

  • Newcomers may find the abundance of features and customizations overwhelming without adequate support.

  • Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.

User Review

NA

Naveed A

07/25/21

4.5 out of 5

"Good ticketing system"

What do you like best about Kaseya Vorex Service Desk? it's easily organised as compared to other helpdesk solutions. User's have an easy way of ...

Read more

NA

Naveed A

07/25/21

4.5 out of 5

"Good ticketing system"

What do you like best about Kaseya Vorex Service Desk? it's easily organised as compared to other helpdesk solutions. User's have an easy way of ...

Read more

AU

Anonymous User

04/06/20

5 out of 5

"Nothing but the best."

What do you like best about Kaseya Vorex Service Desk? The fact they guide you through. Very satisfied with how the whole system operates.

AU

Anonymous User

04/06/20

5 out of 5

"Nothing but the best."

What do you like best about Kaseya Vorex Service Desk? The fact they guide you through. Very satisfied with how the whole system operates.

Vorex Support

Contact

1 (877) 282-8857

Customer Service

Online

Location

Miami, Florida

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Vorex includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk and BoldDesk.

Yes, Vorex provides API.

No, Vorex doesn't provide mobile app.

Vorex is located in Miami, Florida

Vorex offers Quotation Based pricing model

We don't have information regarding integrations of the Vorex as of now.

The starting price is not disclosed by Vorex. You can visit Vorex pricing page to get the latest pricing.

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Researched by Rajat Gupta