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Compare Vorex vs Symantec ServiceDesk vs Freshservice vs ManageEngine ServiceDesk Plus

Vorex - Service Desk Software
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Overview

Description

Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, ... Read More

ServiceDesk is a complete solution for tracking problem management and customer service. The software enables IT department to manage both internal IT service requests and also manages ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

3.8

(47)
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Software Demo

Demo

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Symantec ServiceDesk has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      Pricing information not available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      16

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      7

      Very Good

      5

      Good

      1

      Poor

      0

      Terible

      2

      Expert's Review generated by AI

      Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.

      • Guided interface that ensures user satisfaction and smooth system operation.

      • Instant access to workflow software management for tracking project progress and time spent.

      • Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution.

      • User-friendly and logical workflow features that are easy to train others on system usage.

      • Newcomers may find the abundance of features and customizations overwhelming without adequate support.

      • Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      No Customers information available.

      Media and Screenshots

      Screenshots

      No screenshots available.

      No screenshots available.

      Videos
      video-0

      4 Videos

      No videos available.

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Vorex nor Symantec ServiceDesk offers a free trial.

      Vorex is designed for Large Enterprises, Medium Business and Small Business.

      Symantec ServiceDesk is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Vorex and Symantec ServiceDesk are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Vorex includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Sitehelpdesk, Kaseya BMS and BoldDesk.

      Some top alternatives to Symantec ServiceDesk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Halo Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Milldesk, Sitehelpdesk and BoldDesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].