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Vorex - Service Desk Software

Vorex Reviews in April 2025: User Ratings, Pros & Cons

Streamline IT support with Vorex.

3.8

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Vorex Reviews & Ratings

3.8

Very Good

Based on 47 ratings & 20 reviews

Rating Distribution

Excellent

(16)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

Expert's Review

Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, and efficient ticket categorization. The system's guidance and seamless operation have left users extremely satisfied, emphasizing its effectiveness in managing tasks and ...Read more

Vorex pros and cons

  • Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.

  • Guided interface that ensures user satisfaction and smooth system operation.

  • Instant access to workflow software management for tracking project progress and time spent.

  • Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution.

  • Newcomers may find the abundance of features and customizations overwhelming without adequate support.

  • Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.

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Showing 1-10 out of 20

NA

Naveed A

07/25/21

4.5 out of 5

"Good ticketing system"

What do you like best about Kaseya Vorex Service Desk? it's easily organised as compared to other helpdesk solutions. User's have an easy way of submitting. Categorizing tickets is easy in vorex.

NA

Naveed A

07/25/21

4.5 out of 5

"Good ticketing system"

What do you like best about Kaseya Vorex Service Desk? it's easily organised as compared to other helpdesk solutions. User's have an easy way of submitting. Categorizing tickets is easy in vorex.

AU

Anonymous User

04/06/20

5 out of 5

"Nothing but the best."

What do you like best about Kaseya Vorex Service Desk? The fact they guide you through. Very satisfied with how the whole system operates.

AU

Anonymous User

04/06/20

5 out of 5

"Nothing but the best."

What do you like best about Kaseya Vorex Service Desk? The fact they guide you through. Very satisfied with how the whole system operates.

AU

Anonymous User

10/29/19

4.5 out of 5

"Vorex is awesome!"

What do you like best about Kaseya Vorex Service Desk? instant access to workflow software management and ability to track progress and time spent on projects and tasks

AU

Anonymous User

10/29/19

4.5 out of 5

"Vorex is awesome!"

What do you like best about Kaseya Vorex Service Desk? instant access to workflow software management and ability to track progress and time spent on projects and tasks

AU

Anonymous User

09/19/19

5 out of 5

"Great PM tool"

What do you like best about Kaseya Vorex Service Desk? One stop shop. You can do all the management, accounting, estimating in one setting.

AU

Anonymous User

09/19/19

5 out of 5

"Great PM tool"

What do you like best about Kaseya Vorex Service Desk? One stop shop. You can do all the management, accounting, estimating in one setting.

CJ

Chantel J

08/18/19

4.5 out of 5

"Vorex is really helpful"

What do you like best about Kaseya Vorex Service Desk? This software is so helpful in business management. It not only helps in business growth but also help in manage other business related activities. It is providing free trial facility to the users also so that any user can use it without paying any amount which so much convenient.

CJ

Chantel J

08/18/19

4.5 out of 5

"Vorex is really helpful"

What do you like best about Kaseya Vorex Service Desk? This software is so helpful in business management. It not only helps in business growth but also help in manage other business related activities. It is providing free trial facility to the users also so that any user can use it without paying any amount which so much convenient.