Compare Vorex vs Freshservice vs Freshdesk

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Vorex (20) Get Quote Get Quote	Freshservice (946) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, ... Read More	The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where ... Read More
Entry Level Pricing	Not Available	Starts from $19 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	Not Available
User Ratings	3.8 (47)	4.4 (1491)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	0 Features
Unique Features	No features	No features
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Pricing

Pricing Option
Starting From	Not Available	$19 , Billed Yearly
Pricing Pans	Not Available	Starter Get Started Incident Management Knowledge Base Self Service Portal Show more + Growth Get Started Includes features of Starter plan, plus Service Catalog Asset Management Show more + Pro Get Started Includes features of Growth plan, plus Problem Management Change Management Show more + Browse all pricing plans
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.8 (based on 47 reviews)	4.4 (based on 1491 reviews)
Rating Distribution	Excellent 16 Very Good 4 Good 0 Poor 0 Terible 0	Excellent 781 Very Good 144 Good 13 Poor 3 Terible 5
Expert's Review generated by AI	Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, ...Read more	No Expert ai Review available for the product
Pros and Cons	Streamlined organization for helpdesk tasks, making ticket submission and categorization easy. Guided interface that ensures user satisfaction and smooth system operation. Instant access to workflow software management for tracking project progress and time spent. Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution. User-friendly and logical workflow features that are easy to train others on system usage. Newcomers may find the abundance of features and customizations overwhelming without adequate support. Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Quickbooks 4.4 (27182 reviews) Freshbooks 4 (4589 reviews) Jira 4.4 (17380 reviews)

Customers

Customers	No Customers information available.	vroom Cordant Addison Lee

Media and Screenshots

Screenshots	No screenshots available.	7 Screenshots
Videos	4 Videos	4 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1	Jira 4.4 SolarWinds Service Desk 4.4 Jira Service Desk 4.1

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Freshservice offers Free Trial, but Vorex does not.

Vorex is designed for Large Enterprises, Medium Business and Small Business.

Freshservice is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

The starting price of Freshservice begins at $19/User/Month when Billed Yearly, while pricing details for Vorex are unavailable.

Some top alternatives to Vorex includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Sitehelpdesk, Kaseya BMS and BoldDesk.

Some top alternatives to Freshservice includes Jira, SolarWinds Service Desk, Jira Service Desk, IBM Control Desk, Freshdesk, HelpDesk, TOPdesk, ReadyDesk, TechExcel ServiceWise and Scopedesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Vorex vs Freshservice vs Freshdesk

Vorex

Freshservice

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure