Compare Vorex vs HelpDesk vs Zoho Desk vs Zendesk Support

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	Vorex (20) Get Quote Get Quote	HelpDesk (25) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, ... Read More	HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a ... Read More
Entry Level Pricing	Not Available	Starts from $29 , Billed Yearly
Free Trial Availability	No free trial	Free Trial available
Spotsaas Score	Not Available	9.4/10
User Ratings	3.8 (47)	4.3 (50)
	Get Quote	Get Quote

Software Demo

Demo	View demo	View demo

Features

Total Features	0 Features	15 Features
Unique Features	No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	Not Available	$29 , Billed Yearly
Pricing Pans	Not Available	Team Get Started Multiple mailboxes Reply address assigned to Team Multiple email templates Show more + Enterprise Get Started Includes features of Team plan, plus Security Audit log Security assistance Audit log Show more +
Pricing Page	Pricing information not available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Large Enterprises Medium Business Small Business Freelancers Individuals	Large Enterprises Medium Business Small Business Freelancers Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Mac Installed - Windows Mobile - Windows Mobile - BlackBerry Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Available
	Get Quote	Get Quote

User Reviews

User Ratings	3.8 (based on 47 reviews)	4.3 (based on 50 reviews)
Rating Distribution	Excellent 16 Very Good 4 Good 0 Poor 0 Terible 0	Excellent 23 Very Good 2 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, ...Read more	No Expert ai Review available for the product
Pros and Cons	Streamlined organization for helpdesk tasks, making ticket submission and categorization easy. Guided interface that ensures user satisfaction and smooth system operation. Instant access to workflow software management for tracking project progress and time spent. Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution. User-friendly and logical workflow features that are easy to train others on system usage. Newcomers may find the abundance of features and customizations overwhelming without adequate support. Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.	No pros or cons available for the product
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	No Integration information available.	Jira 4.4 (17380 reviews) Salesforce 4.3 (31400 reviews) HubSpot CRM 4.2 (10374 reviews)

Customers

Customers	No Customers information available.	Bungalow.Net Rategenius STS Gaming Group

Media and Screenshots

Screenshots	No screenshots available.	3 Screenshots
Videos	4 Videos	3 Videos

Alternatives

Alternatives	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 Jira Service Desk 4.1	Zoho Desk 4.4 Zendesk Support 4.3 ManageEngine ServiceDesk Plus 4.2

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

HelpDesk offers Free Trial, but Vorex does not.

Vorex is designed for Large Enterprises, Medium Business and Small Business.

HelpDesk is designed for Large Enterprises, Medium Business and Small Business.

The starting price of HelpDesk begins at $29/User/Month when Billed Yearly, while pricing details for Vorex are unavailable.

Some top alternatives to Vorex includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Sitehelpdesk, Kaseya BMS and BoldDesk.

Some top alternatives to HelpDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SupportBee, Teamwork Desk, SysAid, Jitbit Helpdesk, Snappy, Helpspot, ReadyDesk, HelpdeskEddy, Help Desk Premier, Support.cc by 500apps and BoldDesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare Vorex vs HelpDesk vs Zoho Desk vs Zendesk Support

Vorex

HelpDesk

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Customers

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure