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Compare Vorex vs Micro Focus Service Manager

Vorex - Service Desk Software
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Overview

Description

Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, ... Read More

The Micro Focus Service Manager helps to run a more efficient and financially stable IT Service Desk, featuring live behaviors, analytics, automation and in-built ITSM capabilities. It ... Read More

Free Trial Availability
  • No free trial
  • Free Trial available
User Ratings

3.8

(47)
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Software Demo

Demo

Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      No reviews available for the product

      Rating Distribution

      Excellent

      16

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      No reviews available for the product

      Expert's Review generated by AI

      Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.

      • Guided interface that ensures user satisfaction and smooth system operation.

      • Instant access to workflow software management for tracking project progress and time spent.

      • Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution.

      • Newcomers may find the abundance of features and customizations overwhelming without adequate support.

      • Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Media and Screenshots

      Screenshots

      No screenshots available.

      Analytics

      2 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      2 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Micro Focus Service Manager offers Free Trial, but Vorex does not.

      Vorex is designed for Large Enterprises, Medium Business and Small Business.

      Micro Focus Service Manager is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Vorex and Micro Focus Service Manager are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Vorex includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Sitehelpdesk, Kaseya BMS and BoldDesk.

      Some top alternatives to Micro Focus Service Manager includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Ivanti Service Manager, Jira Service Desk, Mint Service Desk, BMC Helix ITSM, Symantec ServiceDesk, Halo Service Desk, InvGate Service Desk, IBM Control Desk and Milldesk.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].