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Compare Vorex vs Sitehelpdesk vs Zoho Desk vs Zendesk Support

Vorex - Service Desk Software
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Overview

Description

Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, ... Read More

Sitehelpdesk support software is a help desk solution that allows help desk teams to manage customer support tickets, reduce the length of support calls, and increase team productivity. ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

7.6/10

User Ratings

3.8

(47)
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Software Demo

Demo

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Features

Total Features

0 Features

7 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • Not Available
        Pricing Pans
        • Not Available
        • Not Available
        Pricing Page

        Pricing information not available

        Pricing information not available

        Other Details

        Organization Types supported
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Mac
        • Installed - Windows
        • Mobile - Windows
        • Mobile - BlackBerry
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Not Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        16

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        0

        Very Good

        2

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, ...Read more

        No Expert ai Review available for the product

        Pros and Cons
        • Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.

        • Guided interface that ensures user satisfaction and smooth system operation.

        • Instant access to workflow software management for tracking project progress and time spent.

        • Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution.

        • User-friendly and logical workflow features that are easy to train others on system usage.

        • Newcomers may find the abundance of features and customizations overwhelming without adequate support.

        • Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Integration with other apps

        No Integration information available.

        No Integration information available.

        Customers

        Customers

        No Customers information available.

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        4 Videos

        video-0

        2 Videos

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Vorex nor Sitehelpdesk offers a free trial.

        Vorex is designed for Large Enterprises, Medium Business and Small Business.

        Sitehelpdesk is designed for Large Enterprises, Medium Business and Small Business.

        Pricing details for both Vorex and Sitehelpdesk are unavailable at this time. Contact the respective providers for more information.

        Some top alternatives to Vorex includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Sitehelpdesk, Kaseya BMS and BoldDesk.

        Some top alternatives to Sitehelpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, SeamlessDesk, HelpDesk, SysAid, Jitbit Helpdesk, Desky, CRMdesk, Rhino Support, ReadyDesk, GetHelp, HESK and Help Desk Premier.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].