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Compare Vorex vs Jira Service Desk vs Freshservice vs ManageEngine ServiceDesk Plus

Vorex - Service Desk Software
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Overview

Description

Vorex Service Desk Software is a software for IT companies to maintain customer satisfaction. Vorex has a strong feature to handle multiple users monitoring in real-time during the service, ... Read More

Jira Service Desk software offers the features that companies need to successfully deliver service desk applications, including issue management, change management, knowledge management and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $10
Free Trial Availability
  • No free trial
User Ratings

3.8

(47)
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Software Demo

Demo

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $10
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      jira-service-desk pricing

      Other Details

      Organization Types supported
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      • Freelancers
      • Large Enterprises
      • Medium Business
      • Small Business
      • Individuals
      Platforms Supported
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      • Browser Based (Cloud)
      • Mobile - Android
      • Mobile - iOS
      • Installed - Windows
      • Installed - Mac
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      16

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      133

      Very Good

      109

      Good

      21

      Poor

      5

      Terible

      1

      Expert's Review generated by AI

      Kaseya Vorex Service Desk has garnered significant positive feedback over the past 12 months, with users particularly highlighting its easy organization, user-friendly ticket submission process, ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Streamlined organization for helpdesk tasks, making ticket submission and categorization easy.

      • Guided interface that ensures user satisfaction and smooth system operation.

      • Instant access to workflow software management for tracking project progress and time spent.

      • Comprehensive suite for management, accounting, and estimating, providing an all-in-one solution.

      • User-friendly and logical workflow features that are easy to train others on system usage.

      • Newcomers may find the abundance of features and customizations overwhelming without adequate support.

      • Limited selection of apps and connectors in the Marketplace may restrict access to advanced functionalities.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Domino's

      Domino's

      Airbnb

      Airbnb

      Square

      Square

      Media and Screenshots

      Screenshots

      No screenshots available.

      Jira Service Desk screenshot

      5 Screenshots

      Videos
      video-0

      4 Videos

      video-0

      1 Videos

      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Jira Service Desk offers Free Trial, but Vorex does not.

      Vorex is designed for Large Enterprises, Medium Business and Small Business.

      Jira Service Desk is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Jira Service Desk begins at $10One-Time Payment, while pricing details for Vorex are unavailable.

      Some top alternatives to Vorex includes Freshservice, ManageEngine ServiceDesk Plus, Jira Service Desk, Symantec ServiceDesk, InvGate Service Desk, IBM Control Desk, Micro Focus Service Manager, HelpDesk, ReadyDesk, Sitehelpdesk, Kaseya BMS and BoldDesk.

      Some top alternatives to Jira Service Desk includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Mint Service Desk, Symantec ServiceDesk, Freshdesk, HelpDesk, ReadyDesk, Milldesk, HESK, Scopedesk and GLPI.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].