9.3
Spot Score
Customer service made easy, with UVdesk.
User Ratings
Main Features
Pricing
Starts from $16/Month when Billed Yearly, also offers free forever plan
Free Trial available
Showing 1-10 out of 10
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
Reporting and Analysis
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
AI based Chatbots
AI Assistant
Pricing
Free Trial available, Try Now
Starts from $49/User/Month when Billed Yearly
RECOMMENDED
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
Incident Management
Knowledge Base
Self Service Portal
+ 2 more
Unique Features
Asset Management
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
9.5
Spot Score
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
AI based Chatbots
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
9.0
Spot Score
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Product Description
Deskero is a powerful help desk software that keeps workflows simple and intuitive thanks to the push of a button. Powerful tools taken from experts at Deskero Technologies will enable to run a team of agents on a simple interface, which is optimized on mobile devices. Each help desk request ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9/User/Month when Billed Yearly
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 12 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.6
Spot Score
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Product Description
osTicket is open source, web based help desk software that can be used to help track and resolve customer service issues. The software saves time, reduces email clutter, and helps departments deliver excellent service—all at a fraction of the cost of other ticketing systems. This is the right ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 13 more
Unique Features
No unique features
Pricing
Free Trial available
Starts from $9/User/Month, also offers free forever plan
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Product Description
Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single point of management. On-demand Dialer enables users to interact with system from anywhere in the world at ...
Read moreCommon Features
No common features
Unique Features
Organizational Charting
Meeting Room Booking
Mobile Booking
+ 2 more
Pricing
Desky offers custom pricing plan
8.1
Spot Score
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Product Description
EngageBay is a self-service help desk that empowers a support agent to log incidents from any device. As a Help Desk Administrator, EngageBay's intuitive interface allows to create Incident Rules, case templates and workflows to help agents respond faster to complex issues. In addition, ...
Read moreCommon Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Unique Features
No unique features
8.3
Spot Score
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Product Description
ReadyDesk is a help desk and support ticket tracking application, featuring customer support tools such as knowledge base, FAQs and other items that can be used to improve customer service. This software provides complete unified front-end that allows to combine help desk and customer care, ...
Read moreCommon Features
Social Media Integration
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
No unique features
Pricing
Starts from $9/Month
