spotsaas-logo
Get Listed

8.4/10

Spot Score

SmarterTrack - Help Desk Software

SmarterTrack

Streamline your customer support with SmarterTrack.

4.3

(8)

Add to compare

Starts from $20/User/Month

What is SmarterTrack?

SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so user can do live monitored ticket activity, as well as access monitoring reports for the most important metrics on businesses. It's an all-in-one help desk, knowledge management, email marketing, live chat, website feedback and more.

Pricing

  • Starts from $20/User/Month

  • Free Trial available

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

You can also consider

SmarterTrack Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

SmarterTrack Pricing

  • Starts from $20/User/Month

Pricing Model

  • Free trial

  • Paid Plans (Subscription /Quotation Based )

Claim a Free Trial

Screenshots of the SmarterTrack Pricing Page

Disclaimer: Pricing information for SmarterTrack is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

Free SmarterTrack Alternatives

Recommended

Efficient support for all your ...

9.7

Very Good

Visit websiteCompare SmarterTrack vs Zoho Desk

Recommended

Effortlessly manage customer ...

9.2

Very Good

Visit websiteCompare SmarterTrack vs Zendesk Support

Streamline your support process ...

Very Good

Visit websiteCompare SmarterTrack vs Freshservice

Empower your support team to excel.

9.5

Very Good

Visit websiteCompare SmarterTrack vs Freshdesk

Streamlining customer support, one ...

9.0

Very Good

Visit websiteCompare SmarterTrack vs Deskero

Effortlessly improve customer ...

8.9

Very Good

Visit websiteCompare SmarterTrack vs Teamwork Desk

Streamline customer support and ...

9.4

Very Good

Visit websiteCompare SmarterTrack vs HelpDesk

Streamline IT support anytime,

9.8

Very Good

Visit websiteCompare SmarterTrack vs SysAid

Streamline customer support with ...

9.5

Very Good

Visit websiteCompare SmarterTrack vs Jitbit Helpdesk

SmarterTrack Reviews & Ratings

4.3

Very Good

Based on 8 ratings & 6 reviews

Rating Distribution

Excellent

(2)

Very Good

(3)

Good

(1)

Poor

(0)

Terible

(0)

User Review

Log in Required to View Reviews

AU

Anonymous User

01/11/22

2.5 out of 5

"Was a Good simple helpdesk"

What do you like best about SmarterTrack? It worked as exepected, on premise options were available What do you dislike about SmarterTrack? Currently ...

Read more

LO

Limuel O

11/01/21

5 out of 5

"Easy to use software tool"

What do you like best about SmarterTrack? I like the live chat to customer services What do you dislike about SmarterTrack? messages have very slow ...

Read more

RK

Ryan K

02/27/20

3.5 out of 5

"SmarterTrack"

What do you like best about SmarterTrack? The interface is not bad. Easy to look at and to find your current and old tickets. What do you dislike ...

Read more

UA

Ulises A

08/19/19

4 out of 5

"SmarterTrack provides real-time customer support"

What do you like best about SmarterTrack? SmarterTrack is an elegant application to communicate with customers, has an impeccable interface and with ...

Read more

SmarterTrack Support

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Phoenix, Arizona

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SmarterTrack is a Help Desk Software. SmarterTrack offers the following functionalities:

  • Multi-Channel Communication
  • Customizable Branding
  • Ticket Management
  • Surveys & Feedback
  • Known Issue Management
Read More

Here's a list of the best alternatives for SmarterTrack

No, SmarterTrack doesn't provide API.

No, SmarterTrack doesn’t provide mobile app.

SmarterTrack is located in Phoenix, Arizona

SmarterTrack offers Free Trial, Subscription, Quotation Based pricing models

We don't have information regarding integrations of the SmarterTrack as of now.