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Compare SmarterTrack vs ManageEngine ServiceDesk Plus

Overview

Description

SmarterTrack is a help desk software that allows to manage customer support requests, send automated emails, view individual tickets, and more. It also comes equipped with a dashboard so ... Read More

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help ... Read More

Entry Level Pricing
  • Starts from $20
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.4/10

Not Available

User Ratings

4.3

(8)

Features

Total Features

12 Features

6 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $20
          • Not Available
          Pricing Pans
          • Not Available
          • Not Available
          Pricing Pagesmartertrack pricing

          Pricing information not available

          Other Details

          Organization Types supported
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          • Freelancers
          • Large Enterprises
          • Medium Business
          • Small Business
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Not Available
          • Available

          User Reviews

          User Ratings
          Rating Distribution

          Excellent

          2

          Very Good

          3

          Good

          1

          Poor

          0

          Terible

          0

          Excellent

          88

          Very Good

          50

          Good

          10

          Poor

          1

          Terible

          1

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Customers

          Customers

          No Customers information available.

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_0

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_1

          ManageEngine ServiceDesk Plus_customers_2

          ManageEngine ServiceDesk Plus_customers_2

          Media and Screenshots

          Screenshots

          No screenshots available.

          ManageEngine ServiceDesk Plus Demo - Live dashboards

          16 Screenshots

          Videos

          No videos available.

          video-0

          3 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].