Yes, both SmarterTrack and Tidio Helpdesk offer a Free Trial.
SmarterTrack is designed for Large Enterprises, Medium Business and Small Business.
Tidio Helpdesk is designed for Large Enterprises, Medium Business and Small Business.
Pricing for SmarterTrack Starts at $20/User/Month whereas for Tidio Helpdesk Starts at $24/month when yearly.
Some top alternatives to SmarterTrack includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, ManageEngine ServiceDesk Plus, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, Sitehelpdesk, Trakdesk, LabiDesk, HESK, Help Desk Premier and BoldDesk.
Some top alternatives to Tidio Helpdesk includes Zendesk Support and Zoho Desk.