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8.9

Spot Score

SherpaDesk - Help Desk Software

SherpaDesk

Effortless help desk management for all your needs.

4.5

(34)
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Starts from $9/Tech, also offers free forever plan

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What is SherpaDesk?

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, set up web forums for communities or internal teams, self service ticket submission via the web or email for customers to submit their own tickets to help desk, automatically route inquiries to the right person on help desk staff.

Pricing

  • Starts from $9/Tech

  • Free Trial available

Customer Type

  • Freelancers

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

SherpaDesk software demo

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SherpaDesk Pricing

Claim a Free Trial

Free Trial

  • Yes, It's available

SherpaDesk Pricing

  • Starts from $9/Tech

  • Offers free forever plan

Pricing Model

  • Free trial

  • Freemium

  • Paid Plans (Subscription )

Claim a Free Trial

Screenshots of the SherpaDesk Pricing Page

Disclaimer: Pricing information for SherpaDesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

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SherpaDesk Reviews & Ratings

4.5

Very Good

Based on 34 ratings & 29 reviews

Rating Distribution

Excellent

(19)

Very Good

(7)

Good

(2)

Poor

(1)

Terible

(0)

User Review

DI

Derek Iannelli-Smith

04/18/21

5 out of 5

Awesome ITSM Software

PROS & CONS What are the best aspects of this product? For one user it is FREE! I have also gone back and forth with the owner many times with ...

Read more

MD

Marnie D

10/15/20

4.5 out of 5

IT management made easy!

JC

Jared C

09/15/20

5 out of 5

Easy to use and streamline IT

What do you like best? I like that you can customize your setup so much. You can setup all the prompts you need for tickets, customize your portal, ...

Read more

AY

Andrew Y

07/02/20

5 out of 5

Highly Flexible PSA - Great Support

What do you like best? I really like the fast, responsive interface, and the fact that they are very open with their pricing. The flexibility for ...

Read more

SherpaDesk Support

Contact

+1 866-996-1200

Customer Service

Business Hours

Online

Location

San Francisco, California

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

SherpaDesk is a Help Desk Software. SherpaDesk offers Incident Management, Social Media Integration, Document Storage, Customizable Branding, Ticket Management and many more functionalities.

Some top alternatives to SherpaDesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Time Track Bill and AtTrack.

Yes, SherpaDesk provides API.

Yes, SherpaDesk provides mobile app.

SherpaDesk is located in San Francisco, California

SherpaDesk offers Free Trial, Freemium, Subscription pricing models

Yes, SherpaDesk can integrate with Quickbooks, Xero, FreshbooksYou can find more integration for SherpaDesk here

The starting price of SherpaDesk is $9/Tech

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Researched by Rajat Gupta