8.9
Spot Score
Effortless help desk management for all your needs.
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Starts from $9/Tech, also offers free forever plan
Overview
Features
Pricing
Alternatives
Ratings
Media
Integrations
Support
FAQs
SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, set up web forums for communities or internal teams, self service ticket submission via the web or email for customers to submit their own tickets to help desk, automatically route inquiries to the right person on help desk staff.
Starts from $9/Tech
Free Trial available
Freelancers
Large Enterprises
Medium Business
Small Business
SaaS/Web/Cloud
Mobile - Android
Mobile - iOS
View demo
Features Score:
You can also consider
Free Trial
Yes, It's available
SherpaDesk Pricing
Starts from $9/Tech
Offers free forever plan
Pricing Model
Free trial
Freemium
Paid Plans (Subscription )
Pricing Plans
Single Agent
Ticket Management
Time Tracking
Expenses
Invoicing
Projects
Show more +
Base Camp
$39
/User/Month
Includes features of Single Agent plan, plus
Multiple Technicians
High Camp
$49
/User/Month
Includes features of Base Camp plan, plus
Asset Management
Asset Auditing
Full Vanity URL
Custom Email Domain
Contractors License
$9
per Tech
Tickets for a lower fee
Specifically assigned tickets
Tickets generated within their designated account
Screenshots of the SherpaDesk Pricing Page
Disclaimer: Pricing information for SherpaDesk is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
Recommended
Efficient support for all your ...
9.7
Very Good
Recommended
Effortlessly manage customer ...
9.2
Very Good
Recommended
Solving IT problems, keeping ...
Very Good
User Review
Log in Required to View Reviews
DI
Derek Iannelli-Smith
04/18/21
Awesome ITSM Software
PROS & CONS What are the best aspects of this product? For one user it is FREE! I have also gone back and forth with the owner many times with ...
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MD
Marnie D
10/15/20
IT management made easy!
JC
Jared C
09/15/20
Easy to use and streamline IT
What do you like best? I like that you can customize your setup so much. You can setup all the prompts you need for tickets, customize your portal, ...
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AY
Andrew Y
07/02/20
Highly Flexible PSA - Great Support
What do you like best? I really like the fast, responsive interface, and the fact that they are very open with their pricing. The flexibility for ...
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Contact
+1 866-996-1200
Customer Service
Business Hours
Online
Location
San Francisco, California
Stuck on something? We're here to help with all the questions and answers in one place.
SherpaDesk is a Help Desk Software. SherpaDesk offers the following functionalities:
Here's a list of the best alternatives for SherpaDesk
Yes, SherpaDesk provides API.
Yes, SherpaDesk provides mobile app.
SherpaDesk is located in San Francisco, California
SherpaDesk offers Free Trial, Freemium, Subscription pricing models
Yes, SherpaDesk can integrate with
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