Compare SherpaDesk vs Vertask

Overview

Key features

Pricing

Other Details

User reviews

Integratons

Media & Screenshots

Alternatives

	SherpaDesk (29) Get Quote Get Quote	Vertask (4) Get Quote Get Quote

Overview
Affiliate Disclosure

Description	SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More	Vertask is an affordable and flexible service desk software that is designed to help optimize and accelerate any business providing services. Vertask's powerful ITIL-based knowledge ... Read More
Entry Level Pricing	Starts from $9	Starts from $5
Free Trial Availability	Free Trial available	Get Free Trial
Spotsaas Score	8.9/10	Not Available
User Ratings	4.5 (34)	4.8 (1)
	Get Quote	Get Quote

Software Demo

Demo

Features

Total Features	39 Features	0 Features
Unique Features		No features
	Get Quote	Get Quote

Pricing

Pricing Option
Starting From	$9	$5
Pricing Plans	Not Available	Not Available
	View detailed pricing	View detailed pricing

Other Details

Organization Types supported	Freelancers Large Enterprises Medium Business Small Business Individuals	Freelancers Large Enterprises Medium Business Small Business Individuals
Platforms Supported	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)	Browser Based (Cloud) Mobile - Android Mobile - iOS Installed - Windows Installed - Mac Browser Based (Cloud)
Modes of support	24/7 (Live rep) Business Hours Online	24/7 (Live rep) Business Hours Online
API Support	Available	Not Available
	Get Quote	Get Quote

User Reviews

User Ratings	4.5 (based on 34 reviews)	4.8 (based on 1 reviews)
Rating Distribution	Excellent 19 Very Good 7 Good 2 Poor 1 Terible 0	Excellent 1 Very Good 3 Good 0 Poor 0 Terible 0
Expert's Review generated by AI	SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more	No Expert ai Review available for the product
Pros and Cons	SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency. The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff. SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing. The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person. SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs. As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.
Positive Reviews	No reviews available for the product	No reviews available for the product
	Read reviews	Read reviews

Integrations

Integration with other apps	Quickbooks 4.4 (27182 reviews) Xero 4.2 (5582 reviews) Freshbooks 4 (4589 reviews)	No Integration information available.

Media and Screenshots

Screenshots	1 Screenshots	No screenshots available.
Videos	2 Videos	3 Videos

Alternatives

Alternatives	Zendesk Support 4.3 Zoho Desk 4.4 Tidio Helpdesk	Freshservice 4.4 ManageEngine ServiceDesk Plus 4.2 SolarWinds Service Desk 4.4

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Yes, both SherpaDesk and Vertask offer a Free Trial.

SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

Vertask is designed for Large Enterprises, Medium Business and Small Business.

Pricing for SherpaDesk Starts at $9per Tech whereas for Vertask Starts at $5/Month.

Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

Some top alternatives to Vertask includes Freshservice, ManageEngine ServiceDesk Plus, SolarWinds Service Desk, Jira Service Desk, Teamwork Desk, HelpDesk, osTicket, TOPdesk, ReadyDesk, HESK, BoldDesk and Richdesk.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Compare SherpaDesk vs Vertask

SherpaDesk

Vertask

OverviewAffiliate Disclosure

Software Demo

Features

Pricing

Other Details

User Reviews

Integrations

Media and Screenshots

Alternatives

Frequently Asked Questions (FAQs)

Overview
Affiliate Disclosure