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Compare SherpaDesk vs Zoho Desk vs Zendesk Support vs ManageEngine ServiceDesk Plus

Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $14 , Billed Yearly
Free Trial Availability
  • Free Trial available
  • Free Trial available
Spotsaas Score

8.9/10

9.7/10

User Ratings

4.5

(34)

Features

Total Features

39 Features

17 Features

Unique Features

      Pricing

      Pricing Option
          Starting From
          • $9
          • $14 , Billed Yearly
          Pricing Pans
          • Not Available
          • Free

            • 3 Free Agents

            • Email Ticketing

            • Comment in Ticket

            Show more +

          • Standard

            $20

            • Unlimited Agents

            • Includes features of Free plan, plus

            • Ticket Tags: 20 Tags/Ticket

            Show more +

          • Professional

            $35

            • Includes features of Standard plan, plus

            • Ticket Tags: 30 Tags/Ticket

            • Approvals

            Show more +

          • Browse all pricing plans
          Pricing Pagesherpadesk pricingzoho-desk pricing

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Mac
          • Installed - Windows
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Available

          User Reviews

          User Ratings

          4.4

          (based on 3462 reviews)

          Rating Distribution

          Excellent

          3

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Excellent

          0

          Very Good

          0

          Good

          0

          Poor

          0

          Terible

          0

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Customers

          Customers

          No Customers information available.

          NHS

          NHS

          Zoho Desk_customers_0

          Zoho Desk_customers_0

          Zoho Desk_customers_3

          Zoho Desk_customers_3

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          Zoho Desk

          4 Screenshots

          Videos
          video-0

          2 Videos

          video-0

          4 Videos

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].