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8.9/10

Spot Score

SherpaDesk - Help Desk Software

SherpaDesk Alternatives and Competitors

Effortless help desk management for all your needs.

User Ratings

Main Features

  • Billing and Invoicing
  • Self Service Portal
  • Leave Tracking (Vacation)
  • Employee Database

Pricing

  • Starts from $9/Tech, also offers free forever plan

  • Free Trial available

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List of the Top SherpaDesk alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

9.7/10

Spot Score

Zoho Desk - Help Desk Software

Zoho Desk

RECOMMENDED

Efficient support for all your business needs.

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Product Description

Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Document Storage

+ 10 more

Unique Features

  • Multi-Channel Communication

  • Macros (Templated Responses)

  • Community Forums

+ 1 more

Pricing

Free Trial available

Starts from $14/User/Month when Billed Yearly, also offers free forever plan

9.2/10

Spot Score

Zendesk Support - Help Desk Software

Zendesk Support

RECOMMENDED

Effortlessly manage customer requests with Zendesk Support.

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Product Description

Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Document Storage

+ 10 more

Unique Features

  • Multi-Channel Communication

  • Macros (Templated Responses)

  • Community Forums

+ 2 more

Pricing

Free Trial available, Try Now

Starts from $49/User/Month when Billed Yearly

ManageEngine ServiceDesk Plus - Service Desk Software

ManageEngine ServiceDesk Plus

RECOMMENDED

Solving IT problems, keeping businesses running smoothly.

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Product Description

ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...

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Common Features

  • Incident Management

  • Knowledge Base

  • Self Service Portal

+ 2 more

Unique Features

  • Asset Management

Pricing

Free Trial available

ManageEngine ServiceDesk Plus offers custom pricing plan

7.9/10

Spot Score

Time Track Bill - Time Tracking Software

Time Track Bill

Effortlessly manage time and expenses with precision.

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Product Description

Time Track Bill is a cloud-enabled time tracking software solution. It can be used to track time for projects, clients, expenses and more. It is designed to track the time an employee works on a job, process several invoices a day, and provide you with reports to help you track your business ...

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Common Features

  • Timesheet Management

  • Mobile Time Tracking

  • Billable & Non-billable Hours

+ 3 more

Unique Features

  • Multiple Billing Rates

Pricing

Free Trial available, Try Now

7.3/10

Spot Score

Billable - Time Tracking Software

Billable

Efficient time tracking and billing made easy.

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Product Description

Billable is a cloud-based time tracking and billing solution that allows you to log time, create estimates, produce invoices and manage expenses for your business. Billable keeps track of all hours worked by individuals and generates those hours into an invoice which can then be distributed to ...

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Common Features

  • Automatic Time Capture

  • Employee Database

  • Billing and Invoicing

Unique Features

No unique features

Pricing

Starts from $8.40/Month, also offers free forever plan

8.8/10

Spot Score

Apptivo - CRM Software

Apptivo

Simplify your business processes with Apptivo.

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Product Description

Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to assist you with virtually any business process.

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Common Features

No common features

Unique Features

  • Quotes (Proposals)

  • List Management

  • Customer Support

+ 7 more

Pricing

Free Trial available, Try Now

Starts from $8/User/Month when Billed Yearly

Freshservice - Service Desk Software

Freshservice

Streamline your support process with ease.

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Product Description

The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

Starts from $19/User/Month when Billed Yearly

Vertask - Service Desk Software

Vertask

Streamline your service desk with Vertask.

4.8

Add to compare

Product Description

Vertask is an affordable and flexible service desk software that is designed to help optimize and accelerate any business providing services. Vertask's powerful ITIL-based knowledge management framework, Suite of Service Desk Applications, and Real Time Reporting enable you to take service desk ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $5/Month, also offers free forever plan

9.5/10

Spot Score

Freshdesk - Help Desk Software

Freshdesk

Empower your support team to excel.

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Product Description

Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...

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Common Features

  • Incident Management

  • Social Media Integration

  • Customizable Branding

+ 9 more

Unique Features

  • Multi-Channel Communication

  • Macros (Templated Responses)

  • Community Forums

+ 1 more

Pricing

Free Trial available, Try Now

Starts from $15/User/Month when Billed Yearly, also offers free forever plan

8.9/10

Spot Score

Teamwork Desk - Help Desk Software

Teamwork Desk

Effortlessly improve customer support with Teamwork Desk.

4.4

(76)

Add to compare

Product Description

The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...

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Common Features

  • Incident Management

  • Document Storage

  • Customizable Branding

+ 8 more

Unique Features

  • Multi-Channel Communication

  • Macros (Templated Responses)

  • Community Forums

Pricing

Free Trial available

Starts from $8.50/User/Month when Billed Yearly