8.9/10
Spot Score
SherpaDesk Alternatives and Competitors
Effortless help desk management for all your needs.
User Ratings
Main Features
Pricing
Starts from $9/Tech, also offers free forever plan
Free Trial available
Showing 1-10 out of 10
List of the Top SherpaDesk alternatives as of December 2024
Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.
9.7/10
Spot Score
RECOMMENDED
Efficient support for all your business needs.
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Product Description
Zoho Desk help desk software offers a free help desk with popular features. In addition to free users, individuals can manage unlimited agents, create templates to make it easier for agents to answer tickets, and use the Zoho Desk Help Desk Software for business. With Zoho account user can ...
Read moreCommon Features
Incident Management
Social Media Integration
Document Storage
+ 10 more
Unique Features
Multi-Channel Communication
Macros (Templated Responses)
Community Forums
+ 1 more
Pricing
Free Trial available
Starts from $14/User/Month when Billed Yearly, also offers free forever plan
9.2/10
Spot Score
RECOMMENDED
Effortlessly manage customer requests with Zendesk Support.
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Social Media Integration
Document Storage
+ 10 more
Unique Features
Multi-Channel Communication
Macros (Templated Responses)
Community Forums
+ 2 more
Pricing
Free Trial available, Try Now
Starts from $49/User/Month when Billed Yearly
RECOMMENDED
Solving IT problems, keeping businesses running smoothly.
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Product Description
ServiceDesk Plus provides IT departments the right tools, at the right time, to solve problems and keep the organization running smoothly. From 24x7 monitoring to ticketing systems for help desks and field service organizations, advanced features for IT Service Management, and much more - ...
Read moreCommon Features
Incident Management
Knowledge Base
Self Service Portal
+ 2 more
Unique Features
Asset Management
Pricing
Free Trial available
ManageEngine ServiceDesk Plus offers custom pricing plan
7.9/10
Spot Score
Effortlessly manage time and expenses with precision.
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Product Description
Time Track Bill is a cloud-enabled time tracking software solution. It can be used to track time for projects, clients, expenses and more. It is designed to track the time an employee works on a job, process several invoices a day, and provide you with reports to help you track your business ...
Read moreCommon Features
Timesheet Management
Mobile Time Tracking
Billable & Non-billable Hours
+ 3 more
Unique Features
Multiple Billing Rates
Pricing
Free Trial available, Try Now
7.3/10
Spot Score
Efficient time tracking and billing made easy.
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Product Description
Billable is a cloud-based time tracking and billing solution that allows you to log time, create estimates, produce invoices and manage expenses for your business. Billable keeps track of all hours worked by individuals and generates those hours into an invoice which can then be distributed to ...
Read moreCommon Features
Automatic Time Capture
Employee Database
Billing and Invoicing
Unique Features
No unique features
Pricing
Starts from $8.40/Month, also offers free forever plan
8.8/10
Spot Score
Simplify your business processes with Apptivo.
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Product Description
Apptivo is a web-based and mobile app based CRM that allows you to manage all of your contacts, prospects, opportunities, companies and deals in one single place. Apptivo's smart features can be flexibly configured to assist you with virtually any business process.
Read moreCommon Features
No common features
Unique Features
Quotes (Proposals)
List Management
Customer Support
+ 7 more
Pricing
Free Trial available, Try Now
Starts from $8/User/Month when Billed Yearly
Streamline your support process with ease.
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
Streamline your service desk with Vertask.
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Product Description
Vertask is an affordable and flexible service desk software that is designed to help optimize and accelerate any business providing services. Vertask's powerful ITIL-based knowledge management framework, Suite of Service Desk Applications, and Real Time Reporting enable you to take service desk ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available, Try Now
Starts from $5/Month, also offers free forever plan
9.5/10
Spot Score
Empower your support team to excel.
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Product Description
Freshdesk is a cloud-based help desk software designed to make customer support easier, more efficient and more effective. Freshdesk answers all customer support needs by making it easy for users to communicate with customers directly, via multiple channels like email, Twitter, Facebook and ...
Read moreCommon Features
Incident Management
Social Media Integration
Customizable Branding
+ 9 more
Unique Features
Multi-Channel Communication
Macros (Templated Responses)
Community Forums
+ 1 more
Pricing
Free Trial available, Try Now
Starts from $15/User/Month when Billed Yearly, also offers free forever plan
8.9/10
Spot Score
Effortlessly improve customer support with Teamwork Desk.
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Product Description
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read moreCommon Features
Incident Management
Document Storage
Customizable Branding
+ 8 more
Unique Features
Multi-Channel Communication
Macros (Templated Responses)
Community Forums
Pricing
Free Trial available
Starts from $8.50/User/Month when Billed Yearly
Compare SherpaDesk with alternatives