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Compare SherpaDesk vs Billable

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Billable - Time Tracking Software
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Overview

Description

SherpaDesk helps companies manage their help desks, including ticketing, knowledge base, customer care, call tracking and more. It also helps companies provide online training to customers, ... Read More

Billable is a cloud-based time tracking and billing solution that allows you to log time, create estimates, produce invoices and manage expenses for your business. Billable keeps track of ... Read More

Entry Level Pricing
  • Starts from $9
  • Starts from $8.40
Free Trial Availability
  • Free Trial available
  • No free trial
Spotsaas Score

8.9/10

7.3/10

User Ratings

4.5

(34)
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Software Demo

Demo

Billable has not given any software demo yet

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Features

Total Features

39 Features

3 Features

Unique Features
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      Pricing

      Pricing Option
          Starting From
          • $9
          • $8.40
          Pricing Plans
          • Not Available
          • Not Available

          Other Details

          Organization Types supported
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          • Large Enterprises
          • Medium Business
          • Small Business
          • Freelancers
          • Individuals
          Platforms Supported
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          • Browser Based (Cloud)
          • Mobile - Android
          • Mobile - iOS
          • Installed - Windows
          • Installed - Mac
          • Mobile - Windows
          • Mobile - BlackBerry
          • Browser Based (Cloud)
          Modes of support
          • 24/7 (Live rep)
          • Business Hours
          • Online
          • 24/7 (Live rep)
          • Business Hours
          • Online
          API Support
          • Available
          • Not Available
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          User Reviews

          User Ratings

          No reviews available for the product

          Rating Distribution

          Excellent

          19

          Very Good

          7

          Good

          2

          Poor

          1

          Terible

          0

          No reviews available for the product

          Expert's Review generated by AI

          SherpaDesk is a powerful help desk solution that efficiently integrates ticketing, knowledge management, and customer care in one platform. It offers features like self-service ticket submission, ...Read more

          No Expert ai Review available for the product

          Pros and Cons
          • SherpaDesk streamlines help desk operations by integrating ticketing, knowledge bases, customer care, and call tracking into one platform, improving efficiency.

          • The ability for customers to submit tickets through web or email provides a convenient, self-service option, reducing the need for direct interaction with support staff.

          • SherpaDesk offers robust online training tools for customers and web forums for communities or internal teams, fostering engagement and knowledge sharing.

          • The software automatically routes inquiries to the appropriate team member, improving response times and ensuring that tickets are handled by the right person.

          • SherpaDesk may not offer extensive customization for organizations with unique help desk workflows or specific branding needs.

          • As a cloud-based platform, SherpaDesk requires a stable internet connection for optimal performance, which may be problematic in areas with unreliable access.

          Positive Reviews

          No reviews available for the product

          No reviews available for the product

          Integrations

          Integration with other apps

          No Integration information available.

          Media and Screenshots

          Screenshots
          Tickets

          1 Screenshots

          Billable screenshot

          1 Screenshots

          Videos
          video-0

          2 Videos

          No videos available.

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          Frequently Asked Questions (FAQs)

          Stuck on something? We're here to help with all the questions and answers in one place.

          SherpaDesk offers Free Trial, but Billable does not.

          SherpaDesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.

          Billable is designed for Individuals, Freelancers and Small Business.

          Pricing for SherpaDesk Starts at $9per Tech whereas for Billable Starts at $8.40/Month.

          Some top alternatives to SherpaDesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Time Track Bill, Billable, Apptivo, Freshservice, Vertask, Freshdesk, Teamwork Desk, LiveAgent, HelpDesk, SysAid, Jitbit Helpdesk, mHelpDesk and AtTrack.

          Some top alternatives to Billable includes TimeTracker App, Tick, TimeTrack, TimeQ, Timebase, Time Track Bill, Timesheet, Time Analytics, AtTrack and Timet.

          Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].