9.8
Spot Score
Streamline incident management with PagerDuty.
User Ratings
Main Features
Pricing
Starts from $10
Free Trial available
Showing 1-10 out of 10
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Product Description
The Freshservice On-Demand Support Desk software eliminates the need to buy expensive infrastructure and complex configurations. In minutes, user can have an on-demand support console where customers can report issues and view status updates in real time with automatic service desk ticketing ...
Read moreCommon Features
No common features
Unique Features
No unique features
Pricing
Free Trial available
Starts from $19/User/Month when Billed Yearly
9.4
Spot Score
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Product Description
xMatters is the agent of change for incident management software. With advanced analytics, xMatters turns incident data into business insights to improve collaboration, help prioritize actions, and uncover meaningful opportunities for process improvement. It gives organizations the ability to ...
Read moreCommon Features
Real-time Dashboard
Incident Prioritization
Enriched Notifications
+ 2 more
Unique Features
Safety Management
Disaster Recovery
Audit Trail
+ 1 more
Pricing
Free Trial available
Starts from $16/User/Month, also offers free forever plan
9.0
Spot Score
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Product Description
Opsgenie is a SaaS-based incident management software. It combines notification and collaboration tools with intelligent alerting capabilities in an easy-to-use web interface. Opsgenie's solutions are highly customizable and serve thousands of organizations worldwide. It is used for alerting, ...
Read moreCommon Features
Real-time Dashboard
Incident Prioritization
Enriched Notifications
+ 1 more
Unique Features
Disaster Recovery
Audit Trail
Pricing
Free Trial available, Try Now
Starts from $9/User/Month when Billed Yearly, also offers free forever plan
8.4
Spot Score
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Product Description
VictorOps is incident management software that empowers user to respond better, faster, and smarter. Incidents are created, assigned and communicated through one secure web interface. Data comes together in a single stream, enabling user to better understand systems and teams. It handles ...
Read moreCommon Features
Real-time Dashboard
Incident Reporting
Ticket Management
Unique Features
Audit Trail
Pricing
Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly
8.1
Spot Score
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Product Description
YetiCloud facilitates Incident Management by providing a cloud-based, geospatially-aware tool for containing the spread of wildfires and by monitoring the effectiveness of prescribed fire management programs. It also offers stakeholders a comprehensive electronic communications platform to ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 3 more
Unique Features
Disaster Recovery
Audit Trail
Task Management
Pricing
Starts from $84/Node, also offers free forever plan
9.1
Spot Score
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Product Description
AlertOps is a full-featured incident management platform and community for managing, executing and tracking incidents. AlertOps is powerful real-time alerting software with over 100+ integrations including ticketing systems, help desks, and social media. Users of the AlertOps platform are ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 3 more
Unique Features
Safety Management
Disaster Recovery
Audit Trail
+ 1 more
Pricing
Free Trial available
Starts from $5/User/Month when Billed Yearly, also offers free forever plan
8.0
Spot Score
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Product Description
Splunk on-call has been designed from the ground up to help teams quickly resolve incidents, proactively monitor the complex world of business applications, and predict service issues before they happen. With an intuitive interface coupled with powerful search and reporting capabilities, Splunk ...
Read moreCommon Features
Real-time Dashboard
Enriched Notifications
Incident Reporting
+ 1 more
Unique Features
CAPA
Audit Trail
Task Management
Pricing
Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly
9.1
Spot Score
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Product Description
Splunk Enterprise is a data management platform that lets user turn massive amounts of machine data into meaningful information for business. It continuously monitors the IT infrastructure, such as servers, applications, devices and networks, generates machine data from this information, and ...
Read moreCommon Features
No common features
Unique Features
Master Data Management
Information Governance
Data Quality Control
+ 5 more
Pricing
Free Trial available
Starts from $150/Month
8.5
Spot Score
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Product Description
ServiceNow Customer Service Management (CSM) endeavors to provide consistent customer experience throughout the customer journey from issue to resolution. This effective software unites all poker-face, middle and back-office functions into one platform, thus benefitting the teams for ...
Read moreCommon Features
Ticket Management
Unique Features
Incident Management
Social Media Integration
Multi-Channel Communication
+ 10 more
Pricing
ServiceNow Customer Service Management offers custom pricing plan
8.5
Spot Score
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Product Description
Zenduty is a powerful incident management system designed for DevOps and SRE teams. Its speed of response will reduce downtime by up to 90%. Complex routing rules can be created based on service, data, context and time of day, with false alarms and noise suppressed. Create on-call rotations and ...
Read moreCommon Features
Auto-Assign (Incidents)
Real-time Dashboard
Incident Prioritization
+ 3 more
Unique Features
Safety Management
Root-cause Diagnosis
Disaster Recovery
+ 3 more
Pricing
Free Trial available, Try Now
Starts from $5/User/Month when Billed Yearly, also offers free forever plan
Researched by Rajat Gupta