Spot Score

N-able MSP Manager

Empower your MSP team for better customer experiences.

3.9

(39)

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N-able MSP Manager offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is N-able MSP Manager?

Affiliate Disclosure

N-able's MSP Manager is a Help Desk Software for Managed Service Providers (MSPs) who provide IT support services to small and medium sized businesses (SMBs). The N-able MSP Manager helps service technicians respond to service requests quickly, transcribe conversations into tickets, follow up on tickets for better customer relationships, and more.

Pricing

N-able MSP Manager offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

N-able MSP Manager software demo

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N-able MSP Manager was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

N-able MSP Manager Features

Show Feature Explanation

Features Score:

Alerts (Escalation)

Automated Routing

Community Forums

Contract (SLA Management)

Customizable Branding

Incident Management

Knowledge Base

Known Issue Management

Live Chat

Macros (Templated Responses)

Multi-Channel Communication

Self Service Portal

Surveys & Feedback

Ticket Management

N-able MSP Manager Pricing

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Free Trial

Not available

N-able MSP Manager Pricing

N-able MSP Manager offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

N-able MSP Manager

Increase tech efficiency
Time tracking
Streamline billing
Gain flexibility and scalability
Integrated, safe cloud-based solution

Explore in-depth pricing

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N-able MSP Manager Reviews & Ratings

3.9

Very Good

Based on 39 ratings & 26 reviews

Rating Distribution

Excellent

(9)

Very Good

(7)

Good

(7)

Poor

(2)

Terible

(1)

User Review

Anonymous User

12/22/23

4.5 out of 5

"Feedback"

What do you like best about N-able MSP Manager? Quick to respond Communicates well

Prathmesh D

12/12/23

4 out of 5

"Overall experience"

What do you like best about N-able MSP Manager? Scalability: MSPs often work with a variety of clients, each with unique needs and requirements. A ...

jeremy b

10/11/22

2.5 out of 5

"would like to see some features from help desk manager added"

What do you like best about N-able MSP Manager? simplicity and management of monthly billing What do you dislike about N-able MSP Manager?

John M

10/05/22

4 out of 5

"Good simple PSA"

What do you like best about N-able MSP Manager? Has what we need, not a bunch of extra features that I don't need What do you dislike about N-able MSP ...

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N-able MSP Manager Support

Contact

+1 855-679-0817

Customer Service

Online

Location

Austin, Texas

Reach out to N-able MSP Manager Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

N-able MSP Manager is a Help Desk Software. N-able MSP Manager offers Incident Management, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding, Ticket Management and many more functionalities.

Some top alternatives to N-able MSP Manager includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and BoldDesk.

Yes, N-able MSP Manager provides API.

No, N-able MSP Manager doesn't provide mobile app.

N-able MSP Manager is located in Austin, Texas

N-able MSP Manager offers Quotation Based pricing model

We don't have information regarding integrations of the N-able MSP Manager as of now.

The starting price is not disclosed by N-able MSP Manager. You can visit N-able MSP Manager pricing page to get the latest pricing.

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta