Spot Score

N-able MSP Manager

Empower your MSP team for better customer experiences.

3.9

(39)

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N-able MSP Manager offers custom pricing plan

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Overview

Features

Pricing

Alternatives

Ratings

Media

Support

FAQs

What is N-able MSP Manager?

Affiliate Disclosure

N-able's MSP Manager is a Help Desk Software for Managed Service Providers (MSPs) who provide IT support services to small and medium sized businesses (SMBs). The N-able MSP Manager helps service technicians respond to service requests quickly, transcribe conversations into tickets, follow up on tickets for better customer relationships, and more.

Pricing

N-able MSP Manager offers custom pricing plan

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud

N-able MSP Manager software demo

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N-able MSP Manager Features

Show Feature Explanation

Features Score:

Self Service Portal

Live Chat

Alerts (Escalation)

Contract (SLA Management)

Known Issue Management

Surveys & Feedback

Macros (Templated Responses)

Multi-Channel Communication

Incident Management

Customizable Branding

N-able MSP Manager Pricing

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Free Trial

Not available

N-able MSP Manager Pricing

N-able MSP Manager offers custom pricing plan

Pricing Model

Paid Plans (Quotation Based )

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Pricing Plans

N-able MSP Manager

Increase tech efficiency
Time tracking
Streamline billing
Gain flexibility and scalability
Integrated, safe cloud-based solution

Explore in-depth pricing

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N-able MSP Manager Reviews & Ratings

3.9

Very Good

Based on 39 ratings & 26 reviews

Rating Distribution

Excellent

(9)

Very Good

(7)

Good

(7)

Poor

(2)

Terible

(1)

User Review

Anonymous User

12/22/23

4.5 out of 5

"Feedback"

What do you like best about N-able MSP Manager? Quick to respond Communicates well

Prathmesh D

12/12/23

4 out of 5

"Overall experience"

What do you like best about N-able MSP Manager? Scalability: MSPs often work with a variety of clients, each with unique needs and requirements. A ...

jeremy b

10/11/22

2.5 out of 5

"would like to see some features from help desk manager added"

What do you like best about N-able MSP Manager? simplicity and management of monthly billing What do you dislike about N-able MSP Manager?

John M

10/05/22

4 out of 5

"Good simple PSA"

What do you like best about N-able MSP Manager? Has what we need, not a bunch of extra features that I don't need What do you dislike about N-able MSP ...

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N-able MSP Manager Support

Contact

+1 855-679-0817

Customer Service

Online

Location

Austin, Texas

Reach out to N-able MSP Manager Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

N-able MSP Manager is a Help Desk Software. N-able MSP Manager offers Incident Management, Multi-Channel Communication, Macros (Templated Responses), Customizable Branding, Ticket Management and many more functionalities.

Some top alternatives to N-able MSP Manager includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice and BoldDesk.

Yes, N-able MSP Manager provides API.

No, N-able MSP Manager doesn't provide mobile app.

N-able MSP Manager is located in Austin, Texas

N-able MSP Manager offers Quotation Based pricing model

We don't have information regarding integrations of the N-able MSP Manager as of now.

The starting price is not disclosed by N-able MSP Manager. You can visit N-able MSP Manager pricing page to get the latest pricing.

Researched by Rajat Gupta