Spot Score

Snappy

Streamlining IT support for greater efficiency.

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Starts from $15/User/Month

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Overview

Features

Pricing

Alternatives

Media

Integrations

Support

FAQs

What is Snappy?

Affiliate Disclosure

Snappy is Help Desk Software for small IT Departments. It automates repetitive tasks associated with ticket creation, assignment, and resolution. It speeds support by allowing responders to work within their familiar desktop environment while integrating with customer satisfaction surveys, network inventory tools, and ticket accounting systems. The intuitive interface is easy for everyone to use, including non-IT staff.

Pricing

Starts from $15/User/Month
Free Trial available

Customer Type

Large Enterprises
Medium Business
Small Business

Platform Type

SaaS/Web/Cloud
Mobile - iOS

Snappy software demo

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Snappy was reviewed internally using user feedback, in-house testing, and market research to assess its performance, reliability, and user experience. Learn how we review products and our evaluation process.

Snappy Features

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Features Score:

Alerts (Escalation)

Automated Routing

Customizable Branding

Document Storage

Incident Management

Knowledge Base

Known Issue Management

Macros (Templated Responses)

Multi-Channel Communication

Ticket Management

Snappy Pricing

Claim a Free Trial

Free Trial

Yes, It's available

Snappy Pricing

Starts from $15/User/Month

Pricing Model

Free trial
Paid Plans (Subscription )

Claim a Free Trial

Pricing Plans

Snappy

$15

/User/Month

Unlimited Mailboxes
Unique Workflow
Your Domain
Your Mailboxes
Filters

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Disclaimer: Pricing information for Snappy is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .

View detailed pricing for Snappy

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Snappy Integrations

4.4

3.7

3.9

4.3

4.3

4.6

4.5

View all integrations

Snappy Support

Customer Service

Online

Location

Ontario, Canada

Reach out to Snappy Social channels

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Snappy is a Help Desk Software. Snappy offers Incident Management, Multi-Channel Communication, Macros (Templated Responses), Document Storage, Customizable Branding and many more functionalities.

Some top alternatives to Snappy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice and BoldDesk.

Yes, Snappy provides API.

Yes, Snappy provides a mobile app.

Snappy is located in Ontario, Canada

Snappy offers Free Trial, Subscription pricing models

Yes, Snappy can integrate with Jira, Constant Contact, MailChimp, Campaign Monitor and many more.You can find more integration for Snappy here

The starting price of Snappy is $15/User/Month

This software is researched and edited by

Rajat Gupta

Rajat Gupta is the founder of Spotsaas, where he reviews and compares software tools that help businesses work smarter. Over the past two years, he has analyzed thousands of products across CRM, HR, AI, and finance — combining real-world research with a strong foundation in commerce and the CFA program. He's especially curious about AI, automation, and the future of work tech. Outside of SpotSaaS, you'll find him on a badminton court or tracking the stock market.

Researched by Rajat Gupta