Yes, both Snappy and Jitbit Helpdesk offer a Free Trial.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Snappy Starts at $15/User/Month whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.
Some top alternatives to Snappy includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.
Some top alternatives to Jitbit Helpdesk includes Zendesk Support, Zoho Desk, Tidio Helpdesk, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.