Yes, both Snappy and Jitbit Helpdesk offer a Free Trial.
Snappy is designed for Large Enterprises, Medium Business and Small Business.
Jitbit Helpdesk is designed for Freelancers, Large Enterprises, Medium Business and Small Business.
Pricing for Snappy Starts at $15/User/Month whereas for Jitbit Helpdesk Starts at $24.92/Month when Billed Yearly.
Some top alternatives to Snappy includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Freshservice, Freshdesk, Deskero, Teamwork Desk, HelpDesk, SysAid, Jitbit Helpdesk, lemtalk, Spiceworks Help Desk, LabiDesk, HESK, Support.cc by 500apps and BoldDesk.
Some top alternatives to Jitbit Helpdesk includes Zoho Desk, Zendesk Support, ManageEngine ServiceDesk Plus, Apptivo, Teamwork Desk, HelpDesk, SysAid, ReadyDesk, AzureDesk, Help Desk Premier, BoldDesk and Scopedesk.