8.6
Spot Score
Efficient IT support solutions for any size organization.
User Ratings
Main Features
Pricing
Starts from $15/User/Month
Free Trial available
Showing 1-10 out of 10
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9.2
Spot Score
RECOMMENDED
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Product Description
Zendesk Support is a cloud-based help desk application designed to help individuals easily manage service desk and the requests made by their users. The intuitive, easy to use interface uses natural language processing without learning curve or training to make sure everyone in the organization ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
+ 13 more
Pricing
Free Trial available, Try Now
Starts from $19/user/month when yearly
9.7
Spot Score
RECOMMENDED
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Product Description
Zoho Desk is a robust help desk software that offers a free plan with essential features, making it a cost-effective solution for businesses of all sizes. It allows organizations to manage unlimited agents efficiently while providing customizable templates to streamline ticket responses. ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
+ 11 more
Pricing
Free Trial available, Try Now
Starts from $7/user/month when yearly
RECOMMENDED
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Product Description
Tidio Helpdesk is an AI-powered support solution designed to enhance team efficiency and boost customer satisfaction. This intuitive platform streamlines ticket management, turning chaotic conversations into well-organized support tickets. Its smart ticketing system allows teams to filter, ...
Read moreCommon Features
Ticket Management
Live Chat
Unique Features
Ticketing
Ticketing System
Routing
+ 8 more
Pricing
Free Trial available, Try Now
Starts from $24/month when yearly
8.9
Spot Score
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Product Description
The Teamwork Desk is a host based desktop application that monitors the computers on the network and reports problems to a central location. With Teamwork Desk user can improve their cutomer's experience by identifying the location of the problem and allowing help desk operators to fix it. It’s ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
Starts from $8.50/User/Month when Billed Yearly
9.4
Spot Score
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Product Description
HelpDesk is an online ticketing system suitable for both small businesses and enterprise clients. It provides easy-to-use features and an intuitive user interface designed to simplify a team’s efforts. HelpDesk allows for managing all customer messages in one place. Users can utilize tags, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
Starts from $29/User/Month when Billed Yearly
9.5
Spot Score
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Product Description
Jitbit's revolutionary help desk software allows to easily manage support requests. The easy-to-use software includes everything needed to create, track and resolve customer issues. Using Jitbit reduces the response time for customers and makes it easy for user to stay afloat of all the ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 10 more
Unique Features
Social Media Integration
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
Starts from $24.92/Month when Billed Yearly
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Product Description
Desky - a smart phone based help desk software. It is a software that runs on a Smart phone via a browser and provides a unified help desk interface for multiple locations, with a single point of management. On-demand Dialer enables users to interact with system from anywhere in the world at ...
Read moreCommon Features
No common features
Unique Features
Organizational Charting
Meeting Room Booking
Mobile Booking
+ 2 more
Pricing
Desky offers custom pricing plan
7.9
Spot Score
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Product Description
The Helppot help desk is a powerful software tool with features that are incredibly easy to use. It enables anyone to set up their own help desk, or to upgrade an existing help desk, in minutes. Whether training staff or setting up for the first time, Helppot makes it simple to manage clients, ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 6 more
Unique Features
Macros (Templated Responses)
Self Service Portal
Pricing
Free Trial available
8.5
Spot Score
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Product Description
AzureDesk is a cloud-based help desk software that allows teams to coordinate requests, track tickets, monitor cases, and manage service tickets for automated resolution. From an application management perspective it's important that the help desk runs smoothly and there are few hiccups. With ...
Read moreCommon Features
Incident Management
Multi-Channel Communication
Document Storage
+ 9 more
Unique Features
Social Media Integration
Self Service Portal
Pricing
Free Trial available
Starts from $33/User/Month when Billed Yearly
7.5
Spot Score
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Product Description
Desk 365 is web based help desk software, designed to automate it for IT department. It provides all the functions of a help desk to keep track of the incidents, assign them to technicians and track their progress online. Desk 365 also provides many additional functions not found in other help ...
Read moreCommon Features
Multi-Channel Communication
Ticket Management
Knowledge Base
+ 1 more
Unique Features
Macros (Templated Responses)
Pricing
Starts from $10/User/Month when Billed Yearly, also offers free forever plan
Researched by Rajat Gupta