20 Best Contact Center Operations Software for Free in February 2025

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List of the Best Contact Center Operations Software For Free as of February 2025

Aloware

Streamline your contact center for maximum efficiency.

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4.6

(266)

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Product Description

Aloware is a contact center solution that help customers manage their operations better. Aloware enables Contact Centers to record and track the performance of calls, agents and other touchpoints over time. Operators can monitor call quality to improve team performance, boast on task teams for ...

Pricing

Starts from $250/Month, also offers free forever plan

Ring.io

Streamline, optimize, and boost customer interactions.

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4.5

(50)

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Product Description

Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to support small businesses and help them organize, improve and streamline their processes, operations, and ...

Pricing

Free Trial available

Starts from $69/User/Month

Ozonetel CloudAgent

Unleashing the power of customer service.

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4.5

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Product Description

The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while enabling enterprise class customer service across all channels with advanced analytics and meaningful ...

Pricing

Free Trial available

Ozonetel CloudAgent offers custom pricing plan

Channels

Transforming contact centers with expert service and innovation.

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4.5

(14)

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Product Description

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. Channels places incredible importance on professional services that are backed by our knowledgeable support team ...

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly

3CX

Revolutionizing communication with advanced contact center technology.

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4.5

(350)

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Product Description

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in the Cloud. With cutting edge softphones and an intuitive interface, the 3CX ...

Pricing

Starts from $175/Year, also offers free forever plan

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

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4.5

(35)

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Product Description

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.

Pricing

Free Trial available, Try Now

Starts from $75/User/Month

Genesys PureEngage

Streamline operations, elevate service with PureEngage.

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4.4

(213)

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Product Description

PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage centralizes key back-office functions and standardizes and automates business processes to deliver excellent ...

Pricing

Free Trial available

Genesys PureEngage offers custom pricing plan

Genesys PureConnect

Streamline your contact center with Genesys PureConnect.

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4.2

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Product Description

Genesys PureConnect Operations Software is a powerful software platform for the contact center operations. The software platform is flexible enough to support a range of applications and easy to use, allowing user to quickly connect with customers—both on-premises and in the cloud—and optimize ...

Pricing

Free Trial available

Genesys PureConnect offers custom pricing plan

Aircall

Streamline customer service with Aircall's all-in-one solution.

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4.1

(897)

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Product Description

Aircall is a contact center operations software designed to handle all of the company’s customer relationship services and enhance customer service experience. This contact center tool provides a full suite of features for a robust call handler experience, including an automated call recording ...

Pricing

Free Trial available, Try Now

Starts from $30/User/Month

QEval

Instant insights for smarter customer service decisions.

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4.0

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Product Description

QEval is customer contact center operations' software that provides real-time insight into customer contact teams' performance. It supports a context-driven approach to decision-making, enabling customer service managers to analyze information and make sense of it instantly in order to optimize ...

Pricing

Free Trial available

QEval offers custom pricing plan

8x8

Empower your contact center with 8x8.

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Product Description

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provides the power and flexibility to communicate effectively at competitive ...

Pricing

Free Trial available

Starts from $12/User/Month

Authkey

Revolutionize your communication experience with Authkey.

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Product Description

Authkey is a leading multi-channel CPaaS platform offering comprehensive APIs designed to enhance communication capabilities for enterprises. The platform supports various channels, including business messaging, voice, email, WhatsApp Business, OTP authentication solutions, and Google RCS. With ...

Pricing

Free Trial available, Try Now

Authkey offers custom pricing plan

Ringflow

Revolutionize customer interactions with AI-powered innovation.

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Product Description

Ringflow's AI-powered cloud contact center offers seamless, efficient, and revolutionary customer interactions. Ringflow stands as the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new ...

Pricing

Free Trial available, Try Now

Starts from $9.99/month

Teloz

Transforming customer service with advanced AI technology.

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Product Description

Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer ...

Pricing

Free Trial available, Try Now

Teloz offers custom pricing plan

Cordless

Revolutionize customer support with AI-powered conversation intelligence.

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Product Description

Introducing Cordless: a cutting-edge call centre solution designed to revolutionize customer support. This innovative platform offers unparalleled conversation intelligence, empowering support teams with invaluable insights for enhanced customer interactions. Cordless sets itself apart by ...

Pricing

Free Trial available, Try Now

Cordless offers custom pricing plan

Oki-Toki

Transforming customer service, one channel at a time.

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Product Description

Discover Oki-Toki, the groundbreaking solution for call center software needs. This revolutionary omnichannel platform is the ultimate answer for all customer service requirements. Oki-Toki stands out as the only of its kind, offering a diverse range of communication channels at your disposal, ...

Pricing

Free Trial available

Oki-Toki offers custom pricing plan

Hello Stats

Power up your marketing with call tracking.

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Product Description

Hello Stats, a call tracking tool designed for marketers, allows you to gain insights on the demographic data of your callers. By recording calls, it helps enhance sales performance. Track both online and offline call sources with ease using Hello Stats' user-friendly dashboard. With its quick ...

Pricing

Free Trial available

Starts from $6/Month

LeadsRain

Maximize efficiency and results with LeadsRain.

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Product Description

LeadsRain is an Operations Software for contact centers and help desks that dials out to leads and tracks responses for a wide range of businesses, such as Home Improvement, Telecommunications, Insurance, Gambling. Operations is one of the key levers for successful lead generation campaigns. ...

Pricing

Free Trial available

Starts from $105, also offers free forever plan

Callision

Efficiently manage your contact center with Callision.

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Add to compare

Product Description

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

Pricing

Starts from $19.99/User/Month, also offers free forever plan

StringeeX

Efficiently manage customer interactions 24/7.

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Product Description

StringeeX Contact Center Operations Software is made for customer service call centers and companies that serve customer transactions 24 hours a day, 7 days a week. Key features include 24/7 monitoring of inbound customer calls and web chat, call recording and archiving, customer work order ...

Pricing

Free Trial available

Starts from $10.99/Month when Billed Yearly

Best Contact Center Operations Software For Free

Aloware

Streamline your contact center for maximum efficiency.

Aloware is a contact center solution that help customers manage their operations better. Aloware enables Contact Centers to record and track the performance of calls, agents and other touchpoints over time. Operators can monitor call quality to improve team performance, boast on task teams for ...

Ring.io

Streamline, optimize, and boost customer interactions.

Ring.io is a contact center operations' software that integrates CRM, marketing automation and multichannel customer communication capabilities in one platform. Ring.io is designed to support small businesses and help them organize, improve and streamline their processes, operations, and ...

Ozonetel CloudAgent

Unleashing the power of customer service.

The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while enabling enterprise class customer service across all channels with advanced analytics and meaningful ...

Channels

Transforming contact centers with expert service and innovation.

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. Channels places incredible importance on professional services that are backed by our knowledgeable support team ...

3CX

Revolutionizing communication with advanced contact center technology.

3CX is a powerful cloud-based contact center solution designed for companies of all sizes. The software-based solution delivers an exceptional user experience across all platforms, and can be deployed on premise or in the Cloud. With cutting edge softphones and an intuitive interface, the 3CX ...

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.

Genesys PureEngage

Streamline operations, elevate service with PureEngage.

PureEngage is a SaaS-based, contact center operation's software that addresses the needs of call center, business process outsourcing and customer service organizations. PureEngage centralizes key back-office functions and standardizes and automates business processes to deliver excellent ...

Genesys PureConnect

Streamline your contact center with Genesys PureConnect.

Aircall

Streamline customer service with Aircall's all-in-one solution.

QEval

Instant insights for smarter customer service decisions.

QEval is customer contact center operations' software that provides real-time insight into customer contact teams' performance. It supports a context-driven approach to decision-making, enabling customer service managers to analyze information and make sense of it instantly in order to optimize ...

8x8

Empower your contact center with 8x8.

The 8x8 Contact Center Operation Software is a complete contact center solution with all the tools need to provide top-quality service and delight the customers. From the agent desktop to management dashboards, it provides the power and flexibility to communicate effectively at competitive ...

Authkey

Revolutionize your communication experience with Authkey.

Authkey is a leading multi-channel CPaaS platform offering comprehensive APIs designed to enhance communication capabilities for enterprises. The platform supports various channels, including business messaging, voice, email, WhatsApp Business, OTP authentication solutions, and Google RCS. With ...

Ringflow

Revolutionize customer interactions with AI-powered innovation.

Ringflow's AI-powered cloud contact center offers seamless, efficient, and revolutionary customer interactions. Ringflow stands as the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new ...

Teloz

Transforming customer service with advanced AI technology.

Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer ...

Cordless

Revolutionize customer support with AI-powered conversation intelligence.

Introducing Cordless: a cutting-edge call centre solution designed to revolutionize customer support. This innovative platform offers unparalleled conversation intelligence, empowering support teams with invaluable insights for enhanced customer interactions. Cordless sets itself apart by ...

Oki-Toki

Transforming customer service, one channel at a time.

Discover Oki-Toki, the groundbreaking solution for call center software needs. This revolutionary omnichannel platform is the ultimate answer for all customer service requirements. Oki-Toki stands out as the only of its kind, offering a diverse range of communication channels at your disposal, ...

Hello Stats

Power up your marketing with call tracking.

Hello Stats, a call tracking tool designed for marketers, allows you to gain insights on the demographic data of your callers. By recording calls, it helps enhance sales performance. Track both online and offline call sources with ease using Hello Stats' user-friendly dashboard. With its quick ...

LeadsRain

Maximize efficiency and results with LeadsRain.

LeadsRain is an Operations Software for contact centers and help desks that dials out to leads and tracks responses for a wide range of businesses, such as Home Improvement, Telecommunications, Insurance, Gambling. Operations is one of the key levers for successful lead generation campaigns. ...

Callision

Efficiently manage your contact center with Callision.

Callision Contact Center Software provides a solution to address this challenge. Callision provides business with the tools necessary to manage day-to-day operations, track metrics, and improve agent performance through real-time reporting and analytics. With a suite of functionalities ...

StringeeX

Efficiently manage customer interactions 24/7.

StringeeX Contact Center Operations Software is made for customer service call centers and companies that serve customer transactions 24 hours a day, 7 days a week. Key features include 24/7 monitoring of inbound customer calls and web chat, call recording and archiving, customer work order ...

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