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Intradiem - Contact Center Operations Software

Intradiem

AI-powered efficiency for superior customer service.

4.4

(49)
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Intradiem offers custom pricing plan

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What is Intradiem?

Intradiem is a groundbreaking customer service software that utilizes AI-enabled technology to provide a modern solution to maximize productivity. It seamlessly integrates with already existing Call Center and Workforce Management Software, giving you the power to monitor contact center data with extreme accuracy and real-time updates. Leverage the tools for improved schedule management and AHT to increase performance and elevate customer service. Perfect for small and medium businesses, Intradiem is the ultimate solution to streamline workflow and measure productivity.

Pricing

  • Intradiem offers custom pricing plan

Customer Type

  • Large Enterprises

  • Medium Business

  • Small Business

Platform Type

  • SaaS/Web/Cloud

  • Mobile - Android

  • Mobile - iOS

  • Installed - Windows

Intradiem software demo

View demo

Intradiem Pricing

Visit website

Free Trial

  • Not available

Intradiem Pricing

  • Intradiem offers custom pricing plan

Pricing Model

  • Paid Plans (Quotation Based )

Visit website

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Intradiem Reviews & Ratings

4.4

Very Good

Based on 49 ratings & 67 reviews

Rating Distribution

Excellent

(50)

Very Good

(7)

Good

(7)

Poor

(1)

Terible

(2)

Expert's Review generated by AI

Intradiem is praised by users for its ability to keep things organized and on time, with responsive customer support and frequent updates adding value to the experience. Users appreciate how it assists in optimizing time management and task completion, making it a valuable tool for supervisors and agents alike. The platform's real-time data and user-friendly ...Read more

Intradiem pros and cons

  • Keeps everything organized and on time.

  • Helps teams stay on track even when not monitored.

  • Assists in optimizing time and completing tasks efficiently.

  • Real-time data availability.

  • Easy to use and understand.

  • Issues with rules becoming corrupt and server disconnections affecting dependability.

  • Glitches with assignment deliveries at times.

  • Lack of proper break and lunch time adjustment as advertised.

User Review

AT

aya t

12/18/23

5 out of 5

"First class efficiency"

What do you like best about Intradiem? I like how i saves time by moving the break and lunch time. I also like how it forcasts and plans prep time and ...

Read more

RV

rosa v

12/18/23

5 out of 5

"find career"

What do you like best about Intradiem? its easy to find job opening, is a company on a mission for customer support is really eassy to get a number of ...

Read more

AU

Anonymous User

12/18/23

4.5 out of 5

"Intradiem is an effective organizational tool"

What do you like best about Intradiem? Keeps everything organized and on time. Customer Support is responsive and attentive. Updates frequently come ...

Read more

ED

Elaine D

12/18/23

5 out of 5

"Loving Intradiem!"

What do you like best about Intradiem? I love that it helps my team stay on track even when i cannot monitor them. What do you dislike about Intradiem?

Intradiem Customers

Sprint-logo

Sprint

Farmers Insurance-logo

Farmers Insurance

Rogers-logo

Rogers

Aetna-logo

Aetna

CVS Pharmacy-logo

CVS Pharmacy

MetLife-logo

MetLife

AXA-logo

AXA

Kaiser Permanente-logo

Kaiser Permanente

Accor-logo

Accor

The General Insurance-logo

The General Insurance

British GAS-logo

British GAS

Intradiem Support

Contact

(678) 356-3500

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

Alpharetta, GA

Frequently Asked Questions (FAQs)

Stuck on something? We're here to help with all the questions and answers in one place.

Some top alternatives to Intradiem includes FIVE CRM, uContact, HoduCC, Call Center Studio and ipSCAPE.

Yes, Intradiem provides API.

Yes, Intradiem provides a mobile app.

Intradiem is located in Alpharetta, GA

Intradiem offers Quotation Based pricing model

We don't have information regarding integrations of the Intradiem as of now.

The starting price is not disclosed by Intradiem. You can visit Intradiem pricing page to get the latest pricing.

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Researched by Rajat Gupta