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Compare Intradiem vs uContact vs Nextiva

Intradiem - Contact Center Operations Software
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uContact - Call Center Software
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Overview

Description

Intradiem is a groundbreaking customer service software that utilizes AI-enabled technology to provide a modern solution to maximize productivity. It seamlessly integrates with already ... Read More

uContact is an advanced call center software solution that includes all the features and modules needed to run a successful call center. The software is designed to assist in contacting, ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $50
Free Trial Availability
  • No free trial
  • No free trial
Spotsaas Score

Not Available

8.8/10

User Ratings

4.4

(49)

4.9

(29)
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Software Demo

Demo

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Features

Total Features

0 Features

10 Features

Unique Features

No features

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    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $50
        Pricing Plans
        • Not Available
        • Not Available

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
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        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        50

        Very Good

        7

        Good

        7

        Poor

        1

        Terible

        2

        Excellent

        24

        Very Good

        5

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        Intradiem is praised by users for its ability to keep things organized and on time, with responsive customer support and frequent updates adding value to the experience. Users appreciate how it ...Read more

        uContact has garnered praise for its user-friendly platform and stable performance. Users appreciate the ease of use, quick support, and comprehensive features that cater to call center ...Read more

        Pros and Cons
        • Keeps everything organized and on time.

        • Helps teams stay on track even when not monitored.

        • Assists in optimizing time and completing tasks efficiently.

        • Real-time data availability.

        • Issues with rules becoming corrupt and server disconnections affecting dependability.

        • Glitches with assignment deliveries at times.

        • Intuitive and user-friendly platform, suitable for both users and supervisors.

        • Real-time monitoring capabilities for call center operations.

        • Effective in increasing conversion numbers and connecting with leads.

        • Versatile omnichannel communication features.

        • Some users may find the platform complex initially without proper training or support.

        • Limited customizations and marketplace options for advanced functionalities.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Customers

        Customers
        Sprint

        Sprint

        Farmers Insurance

        Farmers Insurance

        Rogers

        Rogers

        No Customers information available.

        Media and Screenshots

        Screenshots

        No screenshots available.

        No screenshots available.

        Videos
        video-0

        2 Videos

        video-0

        1 Videos

        Alternatives

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        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Neither Intradiem nor uContact offers a free trial.

        Intradiem is designed for Large Enterprises, Medium Business and Small Business.

        uContact is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of uContact begins at $50/User/Month, while pricing details for Intradiem are unavailable.

        Some top alternatives to Intradiem includes FIVE CRM, uContact, HoduCC, Call Center Studio, Aircall, Dialpad Contact Center, ice Contact Center, Vonage Contact Center, My Hotline and ipSCAPE.

        Some top alternatives to uContact includes Nextiva, FIVE CRM, TalkDesk, Calabrio One, Call Center Studio, TelebuHub, Vonage Contact Center, RingCentral Contact Center, Focus Contact Center and My Hotline.

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].