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Compare Intradiem vs ice Contact Center

Intradiem - Contact Center Operations Software
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Overview

Description

Intradiem is a groundbreaking customer service software that utilizes AI-enabled technology to provide a modern solution to maximize productivity. It seamlessly integrates with already ... Read More

The ice Contact Center software is designed for all businesses, large or small, who want to increase the productivity of their agents and reduce the cost of supporting their customer ... Read More

Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.4

(49)
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Software Demo

Demo

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Pricing

Pricing Option
      Pricing Plans
      • Not Available
      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      50

      Very Good

      7

      Good

      7

      Poor

      1

      Terible

      2

      Excellent

      3

      Very Good

      5

      Good

      0

      Poor

      2

      Terible

      0

      Expert's Review generated by AI

      Intradiem is praised by users for its ability to keep things organized and on time, with responsive customer support and frequent updates adding value to the experience. Users appreciate how it ...Read more

      No Expert ai Review available for the product

      Pros and Cons
      • Keeps everything organized and on time.

      • Helps teams stay on track even when not monitored.

      • Assists in optimizing time and completing tasks efficiently.

      • Real-time data availability.

      • Issues with rules becoming corrupt and server disconnections affecting dependability.

      • Glitches with assignment deliveries at times.

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers
      Sprint

      Sprint

      Farmers Insurance

      Farmers Insurance

      Rogers

      Rogers

      BobBarker

      BobBarker

      Elections Ontario

      Elections Ontario

      Magnatek

      Magnatek

      Media and Screenshots

      Videos
      video-0

      2 Videos

      video-0

      1 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Neither Intradiem nor ice Contact Center offers a free trial.

      Intradiem is designed for Large Enterprises, Medium Business and Small Business.

      ice Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      Pricing details for both Intradiem and ice Contact Center are unavailable at this time. Contact the respective providers for more information.

      Some top alternatives to Intradiem includes FIVE CRM, uContact, HoduCC, Call Center Studio, Aircall, Dialpad Contact Center, ice Contact Center, Vonage Contact Center, My Hotline and ipSCAPE.

      Some top alternatives to ice Contact Center includes FIVE CRM, uContact, Call Center Studio, UJET, Dialpad Contact Center, VCC Live, VoiceIQ, Vonage Contact Center, RingCentral Contact Center and Focus Contact Center.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].