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VICIdial - Contact Center Operations Software

VICIdial

Efficiently manage contact centers with VICIdial.

Overview of VICIdial

What is VICIdial ?

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations and includes the tools you need to quickly: Plan telephonic and self-service channels, Reputation management, ... Read More

API not available

VICIdial Platforms

  • Browser Based (Cloud)
  • Mobile - Android
  • Mobile - iOS

VICIdial Customer Type

  • Large Enterprises
  • Medium Business
  • Small Business

Pricing of VICIdial

  • Open-source

VICIdial Alternatives

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Call Center Studio - Call Center Software

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VICIdial Rating and Reviews

Based on 44 ratings & 16 reviews

4.4 / 5

10

2

2

2

0

16 reviews

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Marc Hermes

11/03/21

Unprofessional

Source : financesonline.com

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Ed

10/25/21

Makes things better for your call center.

Source : financesonline.com

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Liberty Settlement Funding

10/21/21

Horrible Customer Service

Source : financesonline.com

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Dana

08/06/21

You can use VICIdial to help route your calls into once contact center.

Source : financesonline.com

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Trace

07/12/21

It solves the problems that most contact centers go through.

Source : financesonline.com

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Franz

06/27/21

Robust and straightforward.

Source : financesonline.com

VICIdial Integrations

4.3

VICIdial FAQs

Here's a list of the best alternatives for VICIdial
No, VICIdial doesn't provide API.
Yes, VICIdial provides mobile app.
VICIdial is located in St Petersburg, Florida
VICIdial offers Open-source pricing model
Yes, VICIdial can integrate withRead More

VICIdial Support

Contact

+1-727-245-1970

Customer Service

24/7 (Live rep)

Business Hours

Online

Location

St Petersburg, Florida

Reach out to VICIdial Social channels

Read More about VICIdial

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations and includes the tools you need to quickly: Plan telephonic and self-service channels, Reputation management, Conduct post-call surveys, Configure IVR self-service and monitor call center performance, create online communities for social sentiment analysis, Integrate call center activity with CRM systems.

Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].

Researched by Rajat Gupta