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VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations and includes the tools you need to quickly: Plan telephonic and self-service channels, Reputation management, ... Read More
8.1/10
Spot Score
8.7/10
Spot Score
7.9/10
Spot Score
8.4/10
Spot Score
8.9/10
Spot Score
8.9/10
Spot Score
9.1/10
Spot Score
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Freshdesk Contact Center (Formerly Freshcaller)
Call Center Software
An effective call center application for startups.
Marc Hermes
11/03/21
Unprofessional
Source : financesonline.com
Ed
10/25/21
Makes things better for your call center.
Source : financesonline.com
Liberty Settlement Funding
10/21/21
Horrible Customer Service
Source : financesonline.com
Dana
08/06/21
You can use VICIdial to help route your calls into once contact center.
Source : financesonline.com
Trace
07/12/21
It solves the problems that most contact centers go through.
Source : financesonline.com
Franz
06/27/21
Robust and straightforward.
Source : financesonline.com
4.3
Contact
+1-727-245-1970
Customer Service
24/7 (Live rep)
Business Hours
Online
Location
St Petersburg, Florida
VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations and includes the tools you need to quickly: Plan telephonic and self-service channels, Reputation management, Conduct post-call surveys, Configure IVR self-service and monitor call center performance, create online communities for social sentiment analysis, Integrate call center activity with CRM systems.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta
