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Compare VICIdial vs Dialpad Contact Center

VICIdial - Contact Center Operations Software
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Overview

Description

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations ... Read More

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $75
Free Trial Availability
  • No free trial
User Ratings

4.4

(44)
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Software Demo

Demo

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Dialpad Contact Center has not given any software demo yet

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Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

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Pricing

Pricing Option
      Starting From
      • Not Available
      • $75
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      dialpad-contact-center pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Not Available
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      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      28

      Very Good

      6

      Good

      3

      Poor

      3

      Terible

      0

      Excellent

      31

      Very Good

      3

      Good

      0

      Poor

      1

      Terible

      0

      Expert's Review generated by AI

      No Expert ai Review available for the product

      No Expert ai Review available for the product

      Pros and Cons
      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Integration with other apps

      No Integration information available.

      Customers

      Customers

      No Customers information available.

      Wework

      Wework

      UBER

      UBER

      TED

      TED

      Media and Screenshots

      Screenshots
      Admin Summary

      10 Screenshots

      Dialpad Contact Center

      3 Screenshots

      Videos
      video-0

      2 Videos

      No videos available.

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Dialpad Contact Center offers Free Trial, but VICIdial does not.

      VICIdial is designed for Large Enterprises, Medium Business and Small Business.

      Dialpad Contact Center is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Dialpad Contact Center begins at $75/User/Month, while pricing details for VICIdial are unavailable.

      Some top alternatives to VICIdial includes Dialer360, PrimoDialler, Novanet Cloud Contact Center, HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, Vonage Contact Center, CallCenterHosting Predictive Dialer and Freshdesk Contact Center (Formerly Freshcaller).

      Some top alternatives to Dialpad Contact Center includes Call Center Studio, UJET, Zultys MXIE, Callision, Voximplant Kit, ice Contact Center, VoiceIQ, RingCentral Contact Center and SmartSpeech.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].