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Find Best Contact Center Operations Software

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Buyers Guide

Researched by Rajat Gupta

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Authkey logo

Authkey

A multi-channel CPaas platform of communication channel APIs

Authkey is a leading multi-channel CPaaS platform offering comprehensive APIs designed to enhance communication capabilities for enterprises. The platform supports various channels, including business messaging, voice, email, WhatsApp Business, OTP authentication solutions, and Google RCS. With Authkey, businesses can... Read more about Authkey

Authkey Pricing

Free Trial available

Authkey offers custom pricing plan

Ringflow logo

Ringflow

Enhance Start Optimization With Ultimate Business Solution

Ringflow's AI-powered cloud contact center offers seamless, efficient, and revolutionary customer interactions. Ringflow stands as the epitome of technological advancement in the realm of cloud contact centers. With its AI-powered capabilities and robust infrastructure, Ringflow sets a new standard for seamless... Read more about Ringflow

Ringflow Pricing

Free Trial available

Starts from $9.99/month

Teloz logo

Teloz

Virtual Cloud Phone System for your Business

Teloz is the pinnacle of advanced technology in the world of cloud contact centers. Teloz is an AI-powered solution that offers an omnichannel experience, combining the latest features with unparalleled efficiency. With its state-of-the-art cloud contact center, Teloz ensures seamless customer interactions across... Read more about Teloz

Teloz Pricing

Free Trial available

Teloz offers custom pricing plan

Cordless

Cordless

Conversation intelligence that provides insights

Introducing Cordless: a cutting-edge call centre solution designed to revolutionize customer support. This innovative platform offers unparalleled conversation intelligence, empowering support teams with invaluable insights for enhanced customer interactions. Cordless sets itself apart by harnessing AI technology and... Read more about Cordless

Cordless Pricing

Free Trial available

Cordless offers custom pricing plan

Salient

Salient

your contact center in a box

Introducing Salient, a groundbreaking solution designed to transform the way consumer lenders engage with their clients. Serving as your all-in-one contact center solution, Salient empowers you to streamline customer interactions with ease and efficiency across various communication channels including voice, 2-way... Read more about Salient

Salient Pricing

Free Trial not available

Salient offers custom pricing plan

VoiceGenie.AI

VoiceGenie.AI

Generative Voice Bot For Interactive Sales

Experience the power of VoiceGenie.AI, a cutting-edge generative voice bot tailored for interactive sales that is brought to you by the esteemed team at Oriserve. This innovative platform leverages industry-leading technologies to enhance customer interactions and streamline processes across Sales, Marketing, Support,... Read more about VoiceGenie.AI

VoiceGenie.AI Pricing

Free Trial not available

VoiceGenie.AI offers custom pricing plan

Oki-Toki

Oki-Toki

CALL CENTER SOFTWARE SOLUTIONS

Discover Oki-Toki, the groundbreaking solution for call center software needs. This revolutionary omnichannel platform is the ultimate answer for all customer service requirements. Oki-Toki stands out as the only of its kind, offering a diverse range of communication channels at your disposal, including calls, web... Read more about Oki-Toki

Oki-Toki Pricing

Free Trial available

Oki-Toki offers custom pricing plan

LiveVox - Contact Center Operations Software

LiveVox

Next Generation Contact & Call Center Software

LiveVox is a leading software platform that facilitates 14 billion interactions yearly. Combining a range of powerful features, LiveVox ensures excellent customer and agent experiences. Our solution also incorporates advanced Omnichannel communication, WFO & CRM capacities to reduce compliance risks. Experience the... Read more about LiveVox

LiveVox Pricing

Free Trial not available

LiveVox offers custom pricing plan

Intradiem - Contact Center Operations Software

Intradiem

A Customer Service Software

Intradiem is a groundbreaking customer service software that utilizes AI-enabled technology to provide a modern solution to maximize productivity. It seamlessly integrates with already existing Call Center and Workforce Management Software, giving you the power to monitor contact center data with extreme accuracy and... Read more about Intradiem

Intradiem Pricing

Free Trial not available

Intradiem offers custom pricing plan

Newfies-Dialer - Contact Center Operations Software

Newfies-Dialer

Powerful Auto-Dialer & Voice Broadcasting Software

Newfies-Dialer is a powerful auto-dialer and voice broadcasting software that can be used for mass outbound calling, press one dialing and offering outbound IVR. The system is designed to provide potential users with the capability of dialling countless phone numbers in succession, delivering a substantial number of... Read more about Newfies-Dialer

Newfies-Dialer Pricing

Free Trial not available

Starts from $1,799/Month

Hello Stats - Contact Center Operations Software

Hello Stats

Call Tracking for Marketers

Hello Stats, a call tracking tool designed for marketers, allows you to gain insights on the demographic data of your callers. By recording calls, it helps enhance sales performance. Track both online and offline call sources with ease using Hello Stats' user-friendly dashboard. With its quick and efficient features,... Read more about Hello Stats

Hello Stats Pricing

Free Trial available

Starts from $6/Month

UpTeam - Contact Center Operations Software

UpTeam

Call Management system

Introducing UpTeam - the ultimate call management system for businesses. With its innovative features, this app helps manage a variety of sales teams within an organization, from outbound sales executives to recruiters. But what sets UpTeam apart is its ability to make calls to customers, clients, and stakeholders,... Read more about UpTeam

UpTeam Pricing

Free Trial not available

Variphy - Contact Center Operations Software

Variphy

Enhance reporting and analytics experience with Variphy

Revolutionize your reporting and data analysis experience with Variphy. This SaaS software enriches CDR reports and calls by providing customizable dashboards, widgets, and wallboards. Access real-time data at your fingertips through web-based reports, tailored for administrators, agents, and supervisors. With expert... Read more about Variphy

Variphy Pricing

Free Trial not available

Variphy offers custom pricing plan

Introducing CallTracking - your go-to solution for monitoring multiple calls and gauging the effectiveness of your marketing efforts. Developed in-house, this software streamlines the process of tracking calls from various sources, enabling businesses to optimize their advertising budget and accurately measure... Read more about CallTracking

CallTracking Pricing

Free Trial not available

CallTracking offers custom pricing plan

MyDoctorCalls - Contact Center Operations Software

MyDoctorCalls

Call Tracking Application Software

Introducing MyDoctorCalls - the ultimate call tracking solution for doctors and their practices. This powerful web-based application allows you to monitor and record all incoming calls, giving you valuable insights into your marketing efforts. With every sign-up, you will have access to local and toll-free tracking... Read more about MyDoctorCalls

MyDoctorCalls Pricing

Free Trial not available

Starts from $99/Month

Magnetis - Contact Center Operations Software

Magnetis

Call-tracking: phone call analytics

Magnetis, a powerful tool from a leading SaaS Aggregator company, offers call-tracking capabilities to help you gain valuable insights from your phone calls. With its phone call analytics, you can track call volumes, sources, and calendar of calls, as well as detect and follow up on missed calls. This feature-rich... Read more about Magnetis

Magnetis Pricing

Free Trial not available

Track Leads - Contact Center Operations Software

Track Leads

Think About Analytical Data

Amplify your business with our revolutionary product, Track Leads. Say goodbye to traditional approaches where data was only accessible to experts or large corporations. Our product puts you in control of your data, giving you a competitive edge. Move beyond basic analytic tools and meaningless reports, and uncover... Read more about Track Leads

Track Leads Pricing

Free Trial not available

Starts from $30/Month

CloudCall - Contact Center Operations Software

CloudCall

Use conversations to grow your business

CloudCall is the ultimate solution for businesses looking to thrive by leveraging the power of conversations. Seamlessly integrating with CRM systems, it not only unifies all interactions but also ensures higher data quality and efficiency. With an easy-to-use interface, CloudCall simplifies the process of making... Read more about CloudCall

CloudCall Pricing

Free Trial not available

CloudCall offers custom pricing plan

CallMatrix - Contact Center Operations Software

CallMatrix

Manage incoming calls seamlessly with CallMatrix

CallMatrix, a powerful call management software, allows you to handle incoming calls efficiently. It simplifies the process of answering calls, converting them into paying clients. With the ability to create local and toll-free numbers, set call routing policies and use the numbers for marketing, CallMatrix is a... Read more about CallMatrix

CallMatrix Pricing

Free Trial not available

Starts from $29/Month when Billed Yearly

ipSCAPE - Contact Center Operations Software

ipSCAPE

Engage Customer with Better Business Experiences

Revolutionize the way you engage with customers and provide top-notch business experiences with ipSCAPE. This versatile, cloud-based call center software offers omnichannel capabilities to automate your personalized communications. Record calls with ease, whether automatically or upon agent request, and assign them to... Read more about ipSCAPE

ipSCAPE Pricing

Free Trial not available

ipSCAPE offers custom pricing plan