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VICIdial - Contact Center Operations Software

VICIdial Alternatives and Competitors

Efficiently manage contact centers with VICIdial.

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List of the Top VICIdial alternatives as of December 2024

Compare business software, products, and services to find the best solution for your business or organization. Use the filters on the left to drill down by category, pricing, features, market segment, user ratings, and more.

8.1/10

Spot Score

Dialer360 - Call Center Software

Dialer360

Streamline your contacts and communication effortlessly.

3.8

(1)

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Product Description

The Dialer360 software allows you to maintain your all of your contacts, dialing groups and any other custom information in a central location. It also includes a customizable Web phone that can be viewed through any web browser to make calls or send emails directly from the site. Additionally, ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Pricing

Free Trial available, Try Now

8.7/10

Spot Score

PrimoDialler - Call Center Software

PrimoDialler

Streamline your call center with PrimoDialler.

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Product Description

The primo dialer software will help any call center become more productive and efficient. Manage your leads, prospects, email campaigns, tasks and notes all from a central location on your desktop. Easily reschedule appointments, use the built-in lead routing features to assign calls to agents, ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 6 more

Pricing

Free Trial available

PrimoDialler offers custom pricing plan

7.9/10

Spot Score

Novanet Cloud Contact Center - Call Center Software

Novanet Cloud Contact Center

Streamlining customer communication, revolutionizing call center management.

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Product Description

Novanet Cloud Contact Center is listed among the most powerful and advanced call centre software available in the market. This software is designed using the WebRTC technology. WebRTC Agent App facilitates easy integration of real-time customer conversation into the browser directly. This ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Progressive Dialer

+ 4 more

Pricing

Free Trial available

Novanet Cloud Contact Center offers custom pricing plan

8.4/10

Spot Score

HoduCC - Call Center Software

HoduCC

Efficient cloud contact centers with advanced multimedia capabilities.

3.8

(1)

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Product Description

HoduCC - The call center software for Cloud Contact Centers, hosted in the cloud, including customer web chat, live chat.  HoduCC software can provide automated live chat with first line of support agents, in combination with advanced multimedia (web voice and video) call handling.  Call ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 6 more

Pricing

Free Trial available

HoduCC offers custom pricing plan

8.9/10

Spot Score

ChaseData - Call Center Software

ChaseData

Unify your customer interactions with ChaseData.

4.6

(44)

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Product Description

ChaseData Customer Relationship Management software is a call center solution that packages sales and marketing, order entry management, billing, and telecommunications capabilities into one suite. The system claims to integrate all previously isolated applications into one unified customer ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Free Trial available, Try Now

Starts from $89/User/Month

8.9/10

Spot Score

Call Center Studio - Call Center Software

Call Center Studio

Streamline your call center operations with ease.

4.7

(80)

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Product Description

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a built-in reporting module for detailed analysis of all call center trends and statistics.

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 7 more

Pricing

Free Trial available, Try Now

Call Center Studio offers custom pricing plan

Dialpad Contact Center - Contact Center Operations Software

Dialpad Contact Center

Revolutionize global collaboration with AI-powered customer intelligence.

4.5

(35)

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Product Description

Dialpad is an AI-powered customer intelligence platform that is revolutionizing global collaboration. Dialpad AI Contact Center simplifies coaching, tracks adherence to best practices, and monitors customer satisfaction.

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available, Try Now

Starts from $75/User/Month

Vonage Contact Center - Contact Center Operations Software

Vonage Contact Center

Revolutionize your customer service experience with Vonage Contact Center.

3.3

(70)

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Product Description

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service effectiveness. Designed to compete with the most advanced enterprise contact center software products, Vonage ...

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Common Features

No common features

Unique Features

No unique features

Pricing

Vonage Contact Center offers custom pricing plan

CallCenterHosting Predictive Dialer - Auto Dialer Software

CallCenterHosting Predictive Dialer

Streamline your calls with predictive dialing.

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Product Description

CallCenterHosting Predictive Dialer is Auto Dialer Software

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Common Features

No common features

Unique Features

No unique features

Pricing

Free Trial available

CallCenterHosting Predictive Dialer offers custom pricing plan

9.1/10

Spot Score

Freshdesk Contact Center (Formerly Freshcaller) - Call Center Software

Freshdesk Contact Center (Formerly Freshcaller)

Streamline customer service and boost sales effortlessly.

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Product Description

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more than an internet connection and a web browser. Buy local phone numbers, mask your current number, and ...

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Common Features

No common features

Unique Features

  • Outbound Call Center

  • Inbound Call Center

  • Concurrency Support

+ 4 more

Pricing

Free Trial available

Starts from $15/User/Month when Billed Yearly, also offers free forever plan