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Compare VICIdial vs Freshdesk Contact Center (Formerly Freshcaller) vs Nextiva

Overview

Description

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations ... Read More

Freshdesk Contact Center is the ideal call center application for startups, enabling effortless customer service and sales. This cloud-based solution can be easily operational with no more ... Read More

Entry Level Pricing
  • Not Available
  • Starts from $15 , Billed Yearly
Free Trial Availability
  • No free trial
  • Free Trial available
Spotsaas Score

Not Available

9.1/10

User Ratings

4.4

(44)

Features

Total Features

0 Features

7 Features

Unique Features

No features

    Pricing

    Pricing Option
        Starting From
        • Not Available
        • $15 , Billed Yearly
        Pricing Pans
        • Not Available
        • Sprout

          • Buy Local Numbers

          • Buy Toll-free Numbers

          • Inbound Caller ID

          Show more +

        • Blossom

          $19

          • Includes features of Sprout Plan, plus

          • Number Porting

          • Basic Call Queues

          Show more +

        • Garden

          $39

          • Includes features of Blossom plan, plus

          • IVR (Phone Trees)

          • Call Monitoring

          Show more +

        • Browse all pricing plans
        Pricing Page

        Pricing information not available

        freshdesk-contact-center--formerly-freshcaller- pricing

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Not Available
        • Available

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        28

        Very Good

        6

        Good

        3

        Poor

        3

        Terible

        0

        Excellent

        88

        Very Good

        66

        Good

        12

        Poor

        4

        Terible

        0

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Negative Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers

        No Customers information available.

        Travix

        Travix

        Blys

        Blys

        Pirate Studios

        Pirate Studios

        Media and Screenshots

        Screenshots
        Admin Summary

        10 Screenshots

         New Report

        7 Screenshots

        Videos
        video-0

        2 Videos

        video-0

        3 Videos

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        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].