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Compare VICIdial vs Vonage Contact Center

Overview

Description

VICIdial is enterprise class contact center software that delivers an intuitive solution for small, medium, and large contact centers. VICIdial supports blended contact center operations ... Read More

Vonage Contact Center is a powerful multichannel contact center operations software with sophisticated routing logic and built-in statistics, designed to boost the customer service ... Read More

Entry Level Pricing
  • Not Available
  • Not Available
Free Trial Availability
  • No free trial
  • No free trial
User Ratings

4.4

(44)

Features

Total Features

0 Features

0 Features

Unique Features

No features

No features

Pricing

Pricing Option
      Starting From
      • Not Available
      • Not Available
      Pricing Pans
      • Not Available
      • Not Available
      Pricing Page

      Pricing information not available

      vonage-contact-center pricing

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Not Available
      • Available

      User Reviews

      User Ratings
      Rating Distribution

      Excellent

      28

      Very Good

      6

      Good

      3

      Poor

      3

      Terible

      0

      Excellent

      40

      Very Good

      26

      Good

      4

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Negative Reviews

      No reviews available for the product

      No reviews available for the product

      Customers

      Customers

      No Customers information available.

      No Customers information available.

      Media and Screenshots

      Screenshots
      Admin Summary

      10 Screenshots

      No screenshots available.

      Videos
      video-0

      2 Videos

      video-0

      2 Videos

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      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].