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Channels - Contact Center Operations Software

Channels

Transforming contact centers with expert service and innovation.

4.5

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Starts from $15/User/Month when Billed Yearly

Channels Reviews & Ratings

4.5

Very Good

Based on 14 ratings & 14 reviews

Rating Distribution

Excellent

(10)

Very Good

(4)

Good

(0)

Poor

(0)

Terible

(0)

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Showing 1-10 out of 14

AE

Alfered E

10/17/20

5 out of 5

The application is cloud-based to casting the live transmission.

What do you like best? Channels is a communication software responsible to comprehend live streaming and transmission across networking. The whole system is channelized with high-quality detail to get a comprehensive idea for business development. The business detail becomes the actual part of the live streaming with its strong strategies. Everything is smooth and clear while initializing this application. The featured conversation is also the part of this application and we can ...

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CF

Cilia F

10/03/18

5 out of 5

Great tool for sales teams, moderate sports sales teams and much more

What do you like best? CrazyCall has offered us nice solutions for those teams that were looking for advanced marker software and that we had obsolete archives in our warehouses, thanks to this great update we obtained an advanced marker to generate potential customers, we used a theft marker and our sales teams have Generated countless quotes for sales. What do you dislike? When we bought it we had to be in the whole launching phase and that took us a lot of time but they improved to ...

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BC

Brenda C

10/02/18

5 out of 5

Exceptional customer service, very efficient tool for outgoing projects.

What do you like best? Its general configuration is amazing, we have all the tools to manage all levels in terms of our campaigns with users. An exceptional service with the latest integrated email functionality. What do you dislike? The only thing I still do not like is the entry of functionality that is not 100% developed, neither are social networks integrated and it is a huge flaw. What problems are you solving with the product? What benefits have you realized? In general, ...

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VP

Victoria P

08/19/18

5 out of 5

Great

What do you like best? It is truly extremely simple to utilize, and it has a great deal of functions too. CrazyCall will keep you from missing out on any chance to enhance your efficiency. I can inspect who is working and the number of success we have in any minute! What do you dislike? It has some problems with the platform stability and some mistakes when developing a script. What problems are you solving with the product? What benefits have you realized? I conserve time.

LK

Leszek K

05/20/16

5 out of 5

So far so good

What do you like best? If you’re looking for a tool that’ll help you take your business on the next step this app should be great for you - just as it is for us. CrazyCall will keep you from missing any opportunity to improve your performance. It’s amazing! We’ve been using CrazyCall for a while now and are exactly as excited (or even more) to be working with it as when we started. Highly recommend! What do you dislike? - zapier integration in progress - nothing more ...

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MD

Mateusz D

04/11/16

5 out of 5

My opinion about CrazyCall

What do you like best? I love this software! I can check who is working and how many success we have in any moment! What do you dislike? Really, I like this software I can't say bad words about Crazy Call. What problems are you solving with the product? What benefits have you realized? When I'm out from office I can check everything in my team. Who is working and who isn't working so I'm always with my team.

UI

User in Information Technology and Services

04/11/16

5 out of 5

Awosome!

What do you like best? Very good application! It is really very easy to use, but has a lot of functions too. For my sales team it's the best solutions. It’s a pleasure to deal with. What do you dislike? This software haven't any problems !!!!!!!! What problems are you solving with the product? What benefits have you realized? All is ok.

LE

Luz E

10/31/20

4.5 out of 5

Channel provides the best and practical CRM solutions.

What do you like best? Channels is a software that has really made it applicable for us to get the best CRM (Customer Relationship Management )solution. We have used bundles of software so far but were never as satisfied as we are by using channels. It has enabled us in doing our business with more professionalism with its variety of features which basically includes data security, schedule making, and organization of various appointments, and also aided us in managing the automated ...

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JT

Joshua T

08/13/19

4.5 out of 5

The process of our call documentation changed after discovering CrazyCall.

What do you like best? The platform is easy to manage, the sound quality is very good and the features and functionalities, although they are a work in progress, are enriched every month. In addition to that the support team has shown that it is striving to meet requests related to standard functions. If you are focused on the output and are looking for a cloud-based sound solution you would definitely consider CrazyCal the experience was very positive from the presale part and improved ...

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UI

User in Outsourcing/Offshoring

04/13/17

4.5 out of 5

cooperation with CC

What do you like best? readable dashboard, call panel, dialer efficiency, creating a campaign / team What do you dislike? platform stability, reporting, errors when creating a script What problems are you solving with the product? What benefits have you realized? improved team productivity, time to prepare the campaign