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3CX - Contact Center Operations Software

3CX

Revolutionizing communication with advanced contact center technology.

4.5

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Starts from $175/Year, also offers free forever plan

3CX Reviews & Ratings

4.5

Very Good

Based on 626 ratings & 300 reviews

Rating Distribution

Excellent

(227)

Very Good

(59)

Good

(10)

Poor

(2)

Terible

(2)

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Showing 1-10 out of 300

MT

Michael T

12/01/20

5 out of 5

3CX - The best telephone system out there! Excellent VOIP functionalities.

What do you like best? Ease of use, user friendly, many options to choose from. Unlimited functionalities. What do you dislike? Some features take time to be implemented, but overall, excellent support. Recommendations to others considering the product: Excellent VOIP solution. User friendly administration console. Affortable prices. What problems are you solving with the product? What benefits have you realized? Centralized console management. Excellent VOIP ...

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WF

Wesley F

11/26/20

5 out of 5

Best tool on the market

What do you like best? The system is very intuitive, easy to configure and manage. The implementation is very smooth. We have a partner that supports us in all demands, with very efficient support. I consider it great cost benefit. A very important point is the amount of existing resources. 3CX takes security seriously, its system is very efficient in this regard. I followed the block list and closely and performed several tests, all of which were successful. The audio quality is ...

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JV

Jan-Herman v

11/25/20

5 out of 5

3CX makes it so easy

What do you like best? Ease of Use and the functionality of 3cx What do you dislike? The learning curve is a little steep because of how feature rich 3cx is Recommendations to others considering the product: Give the free version a go. Sure it doesnt have recording but it gives you a pretty good taste of what you're in for What problems are you solving with the product? What benefits have you realized? The reporting built into 3cx really helps us to identify where our ...

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CV

Claudio V

11/25/20

5 out of 5

the best telephone switchboard on the market

What do you like best? la facilità d'uso e i servizi sono la parte più importante What do you dislike? si potrebbe fare qualcosa per i costi annuali di licenza What problems are you solving with the product? What benefits have you realized? smartworking

LJ

Lou J

11/25/20

5 out of 5

3cx the ideal partner for softphone and teleworking

What do you like best? The capability to work anywhere and the ease of use software What do you dislike? call log feature lags some fuctions: show missed que calls, show caller number afther transfer Recommendations to others considering the product: Very good solution technical and price wise. essay to use and to implement. very user friendly. It also has a nice design and works with both android and ios mobile devices. The web meeting is also included in the pro licence ...

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EN

Elias N

11/25/20

5 out of 5

3CX Review

What do you like best? Its ease of use and administration. Easy for users and admins. Stability as well is a great plus What do you dislike? Tha lack of some features like Callback on busy Recommendations to others considering the product: Value for Money!!! What problems are you solving with the product? What benefits have you realized? Price and complexity of additional modules as well as price of devices (great variety of supported devices)

LC

Leandro C

11/25/20

5 out of 5

best pbx softsuite for small and medium bussiness

What do you like best? resources with WEBRTC and ready for new clients What do you dislike? audio quality for IVR , its poor when i try to use music What problems are you solving with the product? What benefits have you realized? integration with mobility and internet outside from company

RS

Rahmat S. M

11/24/20

5 out of 5

3CX the only solution to cover all your communication needs.

What do you like best? From simple PBX to a complete call center solution, it’s all under 3CX in one platform. What do you dislike? Higher maintenance fee specially for perpetual license holders. Recommendations to others considering the product: If you want a headache free communication system, 3CX is the beat option you can choose. What problems are you solving with the product? What benefits have you realized? As a 3CX partner in Afghanistan, we only market and ...

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DS

Dhana S

11/24/20

5 out of 5

3CX help us cutting cost for communication and collaboration

What do you like best? Easy to use and manage applications and web browser What do you dislike? limitation feature on call center integration to other system such as custom report, call center feature, Microsoft team Recommendations to others considering the product: If you need UC try 3CX, it's value for money. I don't see other brand that have "easy to use" feature also for maintenance. What problems are you solving with the product? What benefits have you realized? ...

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WC

WonSuk C

11/24/20

5 out of 5

3cx is very good products of Unified communication.

What do you like best? Quick, Easy configuration. User friendliness What do you dislike? Not support Korean. Call center application interworking support is weak. (I wish, support like Genesys API) What problems are you solving with the product? What benefits have you realized? 3cx has almost feature for Enterprise's communication devices.