Transforming contact centers with expert service and innovation.
(14 ratings)
Starts from $15/User/Month when Billed Yearly
Overview
Pricing
Alternatives
Integrations
FAQs
Support
Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. Channels places incredible importance on professional services that are backed by our knowledgeable support team and ... Read More
Starts from $15 when Billed Yearly
Monthly plans
Show all features
LITE
$19
Free incoming calls
Free phone number
2 call distribution rules
30 days of calls history
1 active integration
Up to 5 callers in the queue
24/7 Support
BASIC
$29
Free incoming calls
Free phone number
All call distribution rules
90 days of calls history
Up to 3 active integrations
Up to 100 callers in queue
24/7 Support
90 days of call recordings storage
PRO
$49
Free incoming calls
Free phone number
All call distribution rules
365 days of calls history
Unlimited integrations
Unlimited callers in queue
24/7 Support
365 days of call recordings storage
Yearly plans
Show all features
LITE
$15
/User/Month
Free incoming calls
Free phone number
2 call distribution rules
30 days of calls history
1 active integration
Up to 5 callers in the queue
24/7 Support
BASIC
$24
/User/Month
Free incoming calls
Free phone number
All call distribution rules
90 days of calls history
Up to 3 active integrations
Up to 100 callers in queue
24/7 Support
90 days of call recordings storage
PRO
$39
/User/Month
Free incoming calls
Free phone number
All call distribution rules
365 days of calls history
Unlimited integrations
Unlimited callers in queue
24/7 Support
365 days of call recordings storage
LITE
$19
Free incoming calls
Free phone number
2 call distribution rules
30 days of calls history
1 active integration
Up to 5 callers in the queue
24/7 Support
BASIC
$29
Free incoming calls
Free phone number
All call distribution rules
90 days of calls history
Up to 3 active integrations
Up to 100 callers in queue
24/7 Support
90 days of call recordings storage
PRO
$49
Free incoming calls
Free phone number
All call distribution rules
365 days of calls history
Unlimited integrations
Unlimited callers in queue
24/7 Support
365 days of call recordings storage
Screenshot of the Channels Pricing Page (Click on the image to visit Channels 's Pricing page)
Disclaimer: Pricing information for Channels is provided by the software vendor or sourced from publicly accessible materials. Final cost negotiations and purchasing must be handled directly with the seller. For the latest information on pricing, visit website. Pricing information was last updated on .
8.4/10
Spot Score
8.9/10
Spot Score
8.9/10
Spot Score
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4.5
Contact
+14153661222
Customer Service
24/7 (Live rep)
Online
Location
San Francisco, California
Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. Channels places incredible importance on professional services that are backed by our knowledgeable support team and proven methodology.
Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].
Researched by Rajat Gupta
