spotsaas-logo
Get Listed

Compare Channels vs Call Center Studio vs Nextiva

Channels - Contact Center Operations Software
Get Quote
Get Quote
Get Quote

Overview

Description

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

The Call Center Studio software suite offers a complete call center solution that features CRM, ACD, real-time interactive voice response (IVR), and predictive dialing. Also included is a ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
Spotsaas Score

Not Available

8.9/10

User Ratings

4.5

(14)

4.7

(83)
Get Quote
Get Quote

Software Demo

Demo

Channels has not given any software demo yet

If you're the owner of this profile, add your demo.Contact us

View demo

Features

Total Features

0 Features

10 Features

Unique Features

No features

    Get Quote
    Get Quote

    Pricing

    Pricing Option
        Starting From
        • $15 , Billed Yearly
        • Not Available
        Pricing Plans
        • LITE

          • Free incoming calls

          • Free phone number

          • 2 call distribution rules

          Show more +

        • BASIC

          • Free incoming calls

          • Free phone number

          • All call distribution rules

          Show more +

        • PRO

          • Free incoming calls

          • Free phone number

          • All call distribution rules

          Show more +

        • Not Available

        Other Details

        Organization Types supported
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        • Individuals
        • Large Enterprises
        • Medium Business
        • Small Business
        • Freelancers
        Platforms Supported
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        • Browser Based (Cloud)
        • Mobile - Android
        • Mobile - iOS
        • Installed - Windows
        • Installed - Mac
        • Browser Based (Cloud)
        Modes of support
        • 24/7 (Live rep)
        • Business Hours
        • Online
        • 24/7 (Live rep)
        • Business Hours
        • Online
        API Support
        • Available
        • Available
        Get Quote
        Get Quote

        User Reviews

        User Ratings
        Rating Distribution

        Excellent

        10

        Very Good

        4

        Good

        0

        Poor

        0

        Terible

        0

        Excellent

        80

        Very Good

        0

        Good

        0

        Poor

        0

        Terible

        0

        Expert's Review generated by AI

        No Expert ai Review available for the product

        Call Center Studio has proven to be a standout in the realm of call center solutions, as highlighted by its satisfied users. The software is lauded for its easy-to-use interface and quick, ...Read more

        Pros and Cons
        • Fast and effective technical support, providing instant solutions.

        • Simple and user-friendly interface, easy to navigate for all users.

        • Reliable dialer with excellent call quality, suitable for high call volumes.

        • Cost-effective solution with comprehensive features compared to competitors.

        • Lack of variety in the Marketplace for additional apps and connectors.

        • Some users find it overly simplistic, lacking in advanced customization options.

        Positive Reviews

        No reviews available for the product

        No reviews available for the product

        Integrations

        Customers

        Customers

        No Customers information available.

        Vodafone

        Vodafone

        Fedex

        Fedex

        Volvo

        Volvo

        Media and Screenshots

        Screenshots

        No screenshots available.

        Admin

        6 Screenshots

        Videos

        No videos available.

        video-0

        1 Videos

        Alternatives

        Frequently Asked Questions (FAQs)

        Stuck on something? We're here to help with all the questions and answers in one place.

        Yes, both Channels and Call Center Studio offer a Free Trial.

        Channels is designed for Large Enterprises, Medium Business and Small Business.

        Call Center Studio is designed for Large Enterprises, Medium Business and Small Business.

        The starting price of Channels begins at $15/User/Month when Billed Yearly, while pricing details for Call Center Studio are unavailable.

        Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

        Some top alternatives to Call Center Studio includes Nextiva, Zendesk Talk, TalkDesk, Novanet Cloud Contact Center, HoduCC, TelebuHub, Aircall, Dialpad Contact Center, CloudCall and Freshdesk Contact Center (Formerly Freshcaller).

        Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].