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Compare Channels vs Ozonetel CloudAgent

Channels - Contact Center Operations Software
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Overview

Description

Channels is revolutionizing the contact center with a suite of workforce management and customer engagement products designed to improve operational and customer service excellence. ... Read More

The cloud-agnostic Ozonetel WBF Contact Center Operations software is the most flexible, resilient and advanced software solution on the market today. It leverages cloud and IT assets while ... Read More

Entry Level Pricing
  • Starts from $15 , Billed Yearly
  • Not Available
Free Trial Availability
  • Free Trial available
  • Free Trial available
User Ratings

4.5

(14)

4.5

(29)
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Software Demo

Demo

Channels has not given any software demo yet

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Pricing

Pricing Option
      Starting From
      • $15 , Billed Yearly
      • Not Available
      Pricing Plans
      • LITE

        • Free incoming calls

        • Free phone number

        • 2 call distribution rules

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      • BASIC

        • Free incoming calls

        • Free phone number

        • All call distribution rules

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      • PRO

        • Free incoming calls

        • Free phone number

        • All call distribution rules

        Show more +

      • Not Available

      Other Details

      Organization Types supported
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      • Medium Business
      • Large Enterprises
      • Small Business
      • Freelancers
      • Individuals
      Platforms Supported
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      • Mobile - iOS
      • Browser Based (Cloud)
      • Mobile - Android
      • Installed - Mac
      • Installed - Windows
      • Browser Based (Cloud)
      Modes of support
      • 24/7 (Live rep)
      • Business Hours
      • Online
      • 24/7 (Live rep)
      • Business Hours
      • Online
      API Support
      • Available
      • Available
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      User Reviews

      User Ratings

      4.5

      (based on 29 reviews)

      Rating Distribution

      Excellent

      10

      Very Good

      4

      Good

      0

      Poor

      0

      Terible

      0

      Excellent

      0

      Very Good

      0

      Good

      0

      Poor

      0

      Terible

      0

      Positive Reviews

      No reviews available for the product

      No reviews available for the product

      Integrations

      Media and Screenshots

      Videos

      No videos available.

      video-0

      2 Videos

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      Frequently Asked Questions (FAQs)

      Stuck on something? We're here to help with all the questions and answers in one place.

      Yes, both Channels and Ozonetel CloudAgent offer a Free Trial.

      Channels is designed for Large Enterprises, Medium Business and Small Business.

      Ozonetel CloudAgent is designed for Large Enterprises, Medium Business and Small Business.

      The starting price of Channels begins at $15/User/Month when Billed Yearly, while pricing details for Ozonetel CloudAgent are unavailable.

      Some top alternatives to Channels includes HoduCC, ChaseData, Call Center Studio, Dialpad Contact Center, VCC Live, Callision, ice Contact Center, Vonage Contact Center, RingCentral Contact Center and CloudCall.

      Some top alternatives to Ozonetel CloudAgent includes HoduCC, Call Center Studio, Aircall, UJET, Dialpad Contact Center, Zultys MXIE, Callision, Vonage Contact Center, RingCentral Contact Center and My Hotline.

      Disclaimer: This research has been collated from a variety of authoritative sources. We welcome your feedback at [email protected].